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BMW of Towson

Towson, MD

4.6
846 Reviews
Call Dealership (877) 421-3264
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700 Kenilworth Drive

Towson, MD

21204

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846 Reviews of BMW of Towson

May 06, 2024

Friendly and efficient and effective service. There was communication every step of the way. Well done. More

by Crouse887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Helpful
May 06, 2024

great service and communication (including video) from Nick and the team at BMW of Towson More

by frd206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Ruth
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Helpful
May 06, 2024

I was renewing a maintenance contract. I had a $50 coupon that was not honored even though it was for a maintenance's contract. More

by Jp96
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Helpful
May 06, 2024

I worked with Jim G - he had excellent communication and service! Straightforward and helpful, and timely. More

by nathanjs1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim G
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Helpful
May 03, 2024

I have been dealing with this dealership for more than 30 years and have always been treated well. Matters are handled with efficiency and courtesy, and all work is performed on a timely basis. More

by psnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Saylor
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May 04, 2024 -

BMW of Towson responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

Helpful
May 03, 2024

From the start to finish, it was explained what was going to happen to my car, leaving me feeling confident that my car was in the right hands. More

by Virgo2774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chistian
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May 04, 2024 -

BMW of Towson responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

Helpful
April 27, 2024

Bought new tires for my car and John Miller helped me get the right size and installation. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Miller
Report | Print
Apr 29, 2024 -

BMW of Towson responded

Hello James, we're happy you found our staff to be so supportive during your experience here at BMW of Towson. If you ever need help, just give us a call. Happy motoring!

Helpful
April 23, 2024

The service advisors, Greg specifically, go above and beyond to make sure the clients are safe, understand what needs to be done and are happy when they drive away. More

by sjrochlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Myers
Report | Print
Apr 25, 2024 -

BMW of Towson responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
April 20, 2024

Outstanding customer service. Greg was extremely efficient and took care of my needs in a timely fashion More

by Maximillion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Apr 21, 2024 -

BMW of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
April 03, 2024

Knowledgeable salesperson. Prompt service found the perfect car. Patiently explained how the car worked. Friendly attitude. More

by Pfwinders
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vicky Bateky and Nancy Hughes
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Apr 05, 2024 -

BMW of Towson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
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