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BMW of Tucson

Tucson, AZ

Overview
Reviews
Vehicles
4.8
857 Reviews
Call Dealership (877) 205-1315
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855 West Wetmore Road

Tucson, AZ

85705

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Showing 857 reviews

June 10, 2024

Very helpful and really know his stuff about What he was doing. Also he kept checking on me to make sure I Was ok More

by Jstoglin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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Helpful
June 08, 2024

Great service/great customer service Don’t have any complaints except a minor issue, when service rep didn’t respond to my call to give information about pick up arrangements More

by lindoerfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica is the only one whose name I remember
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June 08, 2024

Great Customer Service by Jamie! She got the issue resolved to my total satisfaction and also got my X1's oil change done aheas of scheduled. I highly recommend BMW of Tucson service More

by RG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
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June 06, 2024

Jayme Larson was, as always, a pleasure to work with. She’s the best. Chuck S. More

by cssabalos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
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Jun 06, 2024 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Helpful
June 06, 2024

BMW Tucson takes excellent care of their customers. The best of any dealerships we’ve used over the years. Always one on one service. More

by bonnie7704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
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Jun 07, 2024 -

BMW of Tucson responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 05, 2024

Excellent customer service; dealership very clean. Personnel very attentive. Service advisor very informative. Thank you More

by Donaana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Bewley, Ryan Longe
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Jun 06, 2024 -

BMW of Tucson responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

Helpful
June 05, 2024

I can’t believe the services/sales i received at this business (BMW Tucson) very unprofessional,lack of Quality Control towards their customers 😡 More

by paulandrewmadrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Owens/Henry Vong
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Jun 05, 2024 -

paulandrewmadrid responded

N/C…. UNBELIEVABLE

Helpful
June 05, 2024

Ease of doing business? Our sales rep Rachel, is outstanding. Very pleasant and made the process go smoothly!! More

by Gina Fig-Milano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel
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Jun 06, 2024 -

BMW of Tucson responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
June 04, 2024

They were great to work with and they gave us a fair deal on our purchase. Our Sales Advisor, Rachel Lopez, was fantastic to work with. We will always ask for her in the future. More

by 2022BMWX3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Lopez, Martin Fiello
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Jun 07, 2024 -

BMW of Tucson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 04, 2024

This is the one dealer I have dealt with so far were the whole buying experience was a pleasure instead of a burden. The treatment you get is top notch and you never feel like they are ripping you off. Ev More

by ptomeh4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman Benitez
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Jun 07, 2024 -

BMW of Tucson responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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