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BMW of Tulsa

Tulsa, OK

Overview
Reviews
Vehicles
4.7
393 Reviews
Call Dealership (918) 663-4444
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9702 S Memorial Dr

Tulsa, OK

74133

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Showing 393 reviews

May 05, 2025

The service manager was polite and attentive. The waiting area was comfortable and well designed. However, anfter owning the car 5 years I still resent the finance guy and I saw that xxxxxxx yes More

by cwbailey60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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May 02, 2025

First time customer long time BMW owner. The dealership seemed to be very disorganized and took me over two hours longer than service advisor had said it would take. Following that my car wa More

by SA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
Report | Print
May 04, 2025 -

BMW of Tulsa responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me so we can work toward a resolution. Chad Milow General Manager cmilow@tulsabmw.com

May 01, 2025

Great service and on time; full explanation of service. Customer for over 40 plus years More

by Grimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice
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May 02, 2025 -

BMW of Tulsa responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

April 30, 2025

Great communication and they got me back on the road quickly. I also appreciated being able to schedule the service through my app. More

by tlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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May 02, 2025 -

BMW of Tulsa responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Tulsa. Please don't hesitate to reach out if there's anything additional we can do for you.

April 29, 2025

Good service. Easy to make appt’mt, quick drop off, and communications. No surprises and work performed as expected. More

by Redgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dint’t know name
Report | Print
May 01, 2025 -

BMW of Tulsa responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 26, 2025

Jonathon in service was excellent as always. Never a bad experience and what keeps me coming back. More

by matt1684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon
Report | Print
Apr 28, 2025 -

BMW of Tulsa responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tulsa! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2025

Welcoming dealership. Marco gave the very best experience I’ve ever had purchasing a vehicle. More

by nick.gaulden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco
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Apr 27, 2025 -

BMW of Tulsa responded

Hi, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 20, 2025

Considering I am new to Tulsa and I used to impeccable service from Bmw Northlake, Charlotte, North Carolina and pleased to say so far the service has been great, especially since they have the new facili More

by Cltmgooden10
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey & Brice
Report | Print
Apr 21, 2025 -

BMW of Tulsa responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2025

I called for an appointment to get new tires, and I needed a loaner. Got there, and there was NO record of me making an appointment!! So, whoever I spoke to screwed up!!! BUT, the guys at Tulsa BMW got More

by lcannon53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know his name
Report | Print
Apr 18, 2025 -

BMW of Tulsa responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tulsa! Please don't hesitate to reach out if there's anything additional we can do for you.

April 16, 2025

I was Treated poorly at the service desk. The Appointment took much longer than needed. Very high cost for poor customer care. More

by jasonjbass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan
Report | Print
Apr 18, 2025 -

BMW of Tulsa responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out so we can work toward a resolution. Chad Milow General Manager cmilow@tulsabmw.com

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