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BMW of West Chester
West Chester, PA
2,952 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,952 reviews
March 28, 2025
It was great! Thank you for allowing me to have a car for the time that you worked on mine! Thank you for allowing me to have a car for the time that you worked on mine! More
by STYLINSYD
March 27, 2025
Excellent Service at MINI and BMW! Thanks to Melissa and the team for a seamless visit. Thanks to Melissa and the team for a seamless visit. More
by CCAREY7
Verified CustomerMarch 25, 2025
Excellent service people! !! Immaculate service area!!Communication is great between customer and service department everytime!!! !! Immaculate service area!!Communication is great between customer and service department everytime!!! More
by MADDOGGMD
Employees Worked With
Steven Dwyer
March 25, 2025
I brought my car in for routine service and that was all done well. There was also a part that needed to be replaced under warranty. At first I was told it would take a week and then only a few days and the done well. There was also a part that needed to be replaced under warranty. At first I was told it would take a week and then only a few days and then it actually got done in two days. Heather was very communicative, but it seemed like the mechanics ( or Heather?) didn’t understand the problem and how it would be fixed. In the end, though everything was done properly. More
by jrnystrom
Employees Worked With
March 24, 2025
Warm and inviting upon entering. Employees very friendly and helpful. Showroom full of vehicles to look at. Very clean. Employees very friendly and helpful. Showroom full of vehicles to look at. Very clean. More
by Karen
March 24, 2025
Everyone was so hopefully and friendly . I will and have recommended friends and family .I had great service. I will and have recommended friends and family .I had great service. More
by Msano
Employees Worked With
March 23, 2025
The dealership was welcoming and business was conducted in a professional manner. It was a pleasant experience. in a professional manner. It was a pleasant experience. More
by 924klg
Employees Worked With
March 22, 2025
Bill consistently provides outstanding service and demonstrates excellent communication skills. His attention to detail and commitment to customer satisfaction are truly appreciated. demonstrates excellent communication skills. His attention to detail and commitment to customer satisfaction are truly appreciated. More
by MRB09
Employees Worked With
