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BMW of West Chester
West Chester, PA
2,951 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,951 reviews
March 20, 2025
Top notch service dealership is very clean and Heather is always pleasant and efficient. Very comfortable atmosphere. always pleasant and efficient. Very comfortable atmosphere. More
by JT
Verified CustomerEmployees Worked With
March 17, 2025
We had a great experience at BMW of West Chester. Our sales associate, Lauren was helpful, knowledgeable, and attentive to our needs. She did a great job and we would recommend her to other customers Our sales associate, Lauren was helpful, knowledgeable, and attentive to our needs. She did a great job and we would recommend her to other customers. More
by bobbennett310
Employees Worked With
March 16, 2025
The original salesperson, Justice Mogano, did not disclose that my first vehicle had been in a substantial accident that cost $19,410 on a X5 M60i. It was illegal and immoral. disclose that my first vehicle had been in a substantial accident that cost $19,410 on a X5 M60i. It was illegal and immoral. More
by laurenhastings
March 16, 2025
Justice Mogano was the worst salesperson with whom i have ever worked. Justice failed to disclose that the 2025 X5 M60i I putlrchased had been in an accident before I took delivery of the car. Repairs were p ever worked. Justice failed to disclose that the 2025 X5 M60i I putlrchased had been in an accident before I took delivery of the car. Repairs were performed and amounted to $19,410 - this was not a minor cosmetic issue. Justice is deceitful, dishonest, and not to be trusted. More
by laurenhastings
Employees Worked With
March 16, 2025
The service process was efficient and people who worked there are very helpful. The rental car was a good bonus. there are very helpful. The rental car was a good bonus. More
by MICHELLEHLUO
Employees Worked With
March 16, 2025
Service appointments are easily made and kept. Staff at the drive in are courteous Technicians well trained Staff at the drive in are courteous Technicians well trained More
by JOEONSSO
March 15, 2025
Scott listened to our needs and preferences and did not try to sell us a more expensive vehicle. He was knowledgeable in automotive technology and able to answer all of our questions. I highly recommend Sc try to sell us a more expensive vehicle. He was knowledgeable in automotive technology and able to answer all of our questions. I highly recommend Scott Gately and the staff at West Chester BMW to those who are thinking of buying a quality automobile. More
by Bondon1018
March 15, 2025
We had a wonderful experience at this dealership. Everyone was friendly and super efficient. We would highly recommend this dealership to anyone looking for a BMW. Everyone was friendly and super efficient. We would highly recommend this dealership to anyone looking for a BMW. More
by Jrussell14
March 15, 2025
On time service is very important to me and every time I have bought my car in service has been great have bought my car in service has been great More
by WILLIAMROUNDTREE228
Employees Worked With
March 15, 2025
Heather is so accommodating and helpful. She explain everything in a nice and simple way. She explain everything in a nice and simple way. More
by padilla.june
Employees Worked With
