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BMW of West Chester
West Chester, PA
2,949 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,949 reviews
February 06, 2025
Frank is great to work with and the service experience has always been smooth and efficient at BMW West Chester has always been smooth and efficient at BMW West Chester More
by accgarofalo
Verified CustomerEmployees Worked With
February 06, 2025
Great place to take your car for service! Advisors are nice and friendly! You can tell they care! Advisors are nice and friendly! You can tell they care! More
by Josh
Employees Worked With
February 06, 2025
Service team supported all the needed . Provided Uber ride I home . Timely check out. Great team Provided Uber ride I home . Timely check out. Great team More
by MGYANI
Employees Worked With
February 06, 2025
Purchase process was smooth and efficient with Lauren being a great help! Repeat Customer of dealership being a great help! Repeat Customer of dealership More
by Brian
February 03, 2025
Ralph at BMW of West Chester was a pleasure to work with! He was patient, kind, and extremely knowledgeable. He answered all of my questions and was always so prompt at getting back to me and keeping me upda He was patient, kind, and extremely knowledgeable. He answered all of my questions and was always so prompt at getting back to me and keeping me updated with my new vehicle. My experience there was by far the best I’ve had at any dealership. More
by NATALIE.FOSCO
February 03, 2025
Service’s preformed were new tires balanced and alignment done. Front and rear brakes changed. Leaking water pump replacement. No shaking or alignment problems. New brakes are good. Only problem tire pressur done. Front and rear brakes changed. Leaking water pump replacement. No shaking or alignment problems. New brakes are good. Only problem tire pressure was low on all four tires easy fix. Pricy but would recommend to friends. More
by STRAN4
Employees Worked With
February 03, 2025
Melissa went above and beyond to ensure I got a safety issue resolved quickly. This was greatly appreciated. issue resolved quickly. This was greatly appreciated. More
by MRU1104RIA
Employees Worked With
February 03, 2025
Something is always wrong with my car, I only drive it to work and back, and it's turned out to be a 🍋. BMW at West Chester has tried to help as much as they could, they offer expert services and support, I work and back, and it's turned out to be a 🍋. BMW at West Chester has tried to help as much as they could, they offer expert services and support, I am very glad I went there. More
by ALFEIA
Employees Worked With
February 03, 2025
They were very lethargic and rude without any regard to the cuetomer. She was calling me over phone from other side of the door the cuetomer. She was calling me over phone from other side of the door More
by VRPRASATH
Employees Worked With
