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Bachman Chevrolet

Louisville, KY

4.3
818 Reviews
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9650 Bluegrass Parkway

Louisville, KY

40299

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Showing 818 reviews

March 05, 2026

I will never purchase a vehicle from this dealership again because of the service and how they handle communication. I have never been able to call the service department and speak to a live person. T More

by a_cotton
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Mar 05, 2026 -

Bachman Chevrolet responded

Thank you for sharing this feedback. We attempted to locate your customer record but were unable to find anything under the name A_Cotton. We would like to look into your experience further, but we need some details such as your name, phone number, or VIN for you or your wife. Please send that directly to our service manager, Wayne Montgomery, at 502‑719‑7294 or wmontgomery@bachmanautogroup.com so he can review this fully.

September 07, 2025

Good deal. Cody was very knowledgeable and helpful. Would trade with Bachman again if needed. More

by dewaynebault6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Mattingly
Sep 11, 2025 -

Bachman Chevrolet responded

Thank you for your 5-star review! I am glad you had a great experience with Cody and our team; we are happy to help with your future vehicle needs! Sincerely, Mike Jacobs - Sales Manager

August 03, 2025

This would be the 2nd time that I made the over 600 mile round trip to buy a vehicle from Bachman Chevrolet. The found the truck I was looking for, offered me a great deal for my trade and made the whole b More

by teeth_dr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Edgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Bachman Chevrolet responded

Thank you for your 5-star review! I am glad you had a great experience with our team; we are happy to help with your future vehicle needs! Sincerely, Creed Fowler - General Sales Manager

July 31, 2025

Great people to deal with. Very knowledgeable and they know how to find the commercial truck you need to fit your business. If you need a commercial truck, this is your go to d More

by Jskaggs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Edgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Bachman Chevrolet responded

Thank you for your 5-star review! I am glad you had a great experience with our team; we are happy to help with your future vehicle needs! Sincerely, Mike Jacobs - Sales Manager

July 19, 2025

The process was good , just have a problem with rear door switch acting up fixed once and now doing it again ! More

by carl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Mattingly
Jul 23, 2025 -

Bachman Chevrolet responded

Thank you for your 5-star review! I am glad you had a great experience with our team; we are happy to help with your future vehicle needs! Sincerely, Mike Jacobs - Sales Manager

July 18, 2025

Josh was exceptional! I couldn't have asked for more support or expertise! I will call him FIRST when I need my next commercial vehicle! More

by bjdevries61
Recommend Dealer
Yes
Employees Worked With
Josh Edgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Bachman Chevrolet responded

Thank you for your 5-star review! I am glad you had a great experience with Josh and our team; we are happy to help with your future vehicle needs! Sincerely, Mike Jacobs - Sales Manager

July 17, 2025

Very helpful and caring about the customer. I recommend Bachman to all my friends because of Cody Mattingly. More

by John Beasley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Mattingly
Jul 23, 2025 -

Bachman Chevrolet responded

Thank you for your 5-star review! I am glad you had a great experience with Cody and our team; we are happy to help with your future vehicle needs! Sincerely, Mike Jacobs - Sales Manager

July 16, 2025

Cody was Amazing! Thank You Cody, you did a great job, quick and efficient. We love our used GMC Savana 2500. We use it for work, for our daily vehicle, and for campin More

by Brent&Jaimie M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Mattingly
Jul 16, 2025 -

Bachman Chevrolet responded

Thank you for your 5-star review! I am glad you had a great experience with Cody and our team; we are happy to help with your future vehicle needs! Sincerely, Mike Jacobs - Sales Manager

July 16, 2025

Cody was awesome. He found us the trucks we needed very quickly and let us know every step of the process. When it came time for the truck to be serviced the dealershi More

by sunsetmat
Recommend Dealer
Yes
Employees Worked With
Cody Mattingly
Jul 16, 2025 -

Bachman Chevrolet responded

Thank you for your 5-star review! I am glad you had a great experience with Cody and our team; we are happy to help with your future vehicle needs! Sincerely, Mike Jacobs - Store Manager

July 16, 2025

The sale was made, the truck was delivered as promised and then communication stopped when I reported there was an issue with the truck. More

by Tdseger549
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cody mattingly
Jul 16, 2025 -

Bachman Chevrolet responded

Thank you for your feedback. We’re sorry to hear about your concerns and appreciate the opportunity to address them. We’re glad the vehicle was delivered as promised and that the sale was completed smoothly. We strive to provide continued support after the sale, and we regret you didn't feel that we achieved this in your case. The issue appears to have been something that could be resolved in just a few minutes. It sounds like our salesperson attempted to guide you through the fix remotely to save you the inconvenience of bringing the vehicle in, especially given the distance involved. Unfortunately, after those initial efforts, we didn’t receive any further communication and assumed the concern had been resolved. If there’s anything more we can do to assist, please don’t hesitate to reach out to me, at mjacobs@bachmanautogroup.com or 502-719-7279, or your salesperson. Mike Jacobs, Director of Commercial Sales @ Bachman Chevrolet Business Elite.

Jul 16, 2025 -

Tdseger549 responded

My salesperson did not attempt to guide me through the not so simple fix. He said he wasn’t sure if Bachman could do anything about it but he would check. That’s the last communication I had with him. He never called me back. I’m an honest person and I expect the same from anyone I have dealings with. It appears Cody doesn’t feel the same way.

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