Bachrodt Baraboo Motors - Service Center

Wow! Another great experience! Went in for my first oil change on my 2017 Chrysler 200! Service members were so sincere,caring and friendly. I enjoy talking so I may have talked the Went in for my first oil change on my 2017 Chrysler 200! Service members were so sincere,caring and friendly. I enjoy talking so I may have talked their ears off. Only minor issue was with driver side door trim coming off, I alerted them of this and they in fact fixed it! It looks great now! Hey things happen that's why we have bumper to bumper! The wait time was astonishingly fast and very little. Enjoyed the tiny comfortable lounge, coffee was good and the doughnuts too! I will continue my services with Baraboo Motors Group. I will never buy another vehicle else where. I'm a loyal customer for life, looking forward to the years of service together! Thank Baraboo Motors! The service advisor Samantha and Patrick were awesome! Very friendly and very caring! More

Professional Staff is always helpful and professional. Keep you informed and up to date on how your service on your vehicle is coming along.Staff is always friendl Staff is always helpful and professional. Keep you informed and up to date on how your service on your vehicle is coming along.Staff is always friendly as well. More

After the sale coverage The service department went above and beyond in assisting with the warranty repair of my recently purchased used vehicle by arranging the repair with The service department went above and beyond in assisting with the warranty repair of my recently purchased used vehicle by arranging the repair with a warranty facility and constant updates on the repairs and providing me a loaner vechile while mine was being repaired all at no cost to me. The service department showed true service after the sale More

Thank You! The service I received before the holidays was excellent! So thankful to have such a great and friendly dealership in the area. The people in the serv The service I received before the holidays was excellent! So thankful to have such a great and friendly dealership in the area. The people in the service reception area were so friendly and helpful! More

Awful!! I bought a 2016 Jeep Cherokee May 2016, and its been nothing but trouble for me. I bought it because it looks nice and I definitely wanted the winter I bought a 2016 Jeep Cherokee May 2016, and its been nothing but trouble for me. I bought it because it looks nice and I definitely wanted the winter package (remote start,heated seats & steering wheel) for winter. Five months later I had to replace a rotor and brake pads and now my engine light is on and that means my remote start wont work. When I had my breaks done I wasn't able to get a loaner car and for only having the car for a few months I think they should have offered me one. Also, the service department hours are ridiculous! Now, December, eight months later I have to take it in for my engine light an remote start. I called them the day my engine light went on and they told me I would have to wait a week before the can get my car in. So, I have vacation this week and thought I would just stop in and ask them if I could get a loaner car because, I didn't want to drive around with my light on and they said "no they don't have one available". Now, its freezing out and I cant even use my remote start that I am paying for. Yeah, I am very upset!! On top of all that the ladies in the service department don't care and have attitudes. I'm sorry I work with people all day every day and our business we do whatever we can to make people happy. We stay late, open earlier, squeeze them in, give gifts or whatever just to make sure they know we care. Baraboo motors has been careless the entire time!! They have all those cars on the lot they can spare one they let people take them home over night/weekend and the employees get to take them. So, why can't they make a customer happy and spare one? If they would've just did that, that would've showed me they cared at least a little, but they couldn't even do that. NEVER will I recommend this place and Never will I buy a car from them again! More

Very good Service Came in for a new tire and with no advance appointment they got me in and changed two tires, I was out in under 30 minutes. Very nice people to do bus Came in for a new tire and with no advance appointment they got me in and changed two tires, I was out in under 30 minutes. Very nice people to do business and close to home. Recommend everyone to do your business here! More