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Baierl Toyota

Mars, PA

3.7
898 Reviews

19045 Perry Highway

Mars, PA

16046

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898 Reviews of Baierl Toyota

November 12, 2025

Service has improved but the cost of any service is outragious.It force me to look for other providers More

by Scottnberni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy ryder
Nov 12, 2025 -

Baierl Toyota responded

Hi Scott, we appreciate your feedback and will share your comments with our team. We hope we can find a way to take care of your automotive needs in the future! - Baierl Toyota Team

November 12, 2025

Staff is friendly and helpful. Completed work in a timely manner. Decided to wait for my car and the waiting room is nice. More

by pghpegg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie
Nov 13, 2025 -

Baierl Toyota responded

We’re glad to hear you enjoyed our waiting room and that our team took great care of you! Thank you for choosing Baierl Toyota and for sharing your support of our team. See you next time!

November 10, 2025

Exceptional service, very detailed. Very curtious nice friendly atmosphere. Willing to accommodate your needs and concerns. They recommend certain services but aren't pushy about it. More

by sueclaypoole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 11, 2025 -

Baierl Toyota responded

We’re glad our service made you feel at ease. Thanks for choosing Baierl Toyota! If you need anything else, we’re here to assist you. Safe travels!

November 09, 2025

Had to wait pretty long for an oil change and to put on 4 snow tires More

by Bert.bertoncello1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 11, 2025 -

Baierl Toyota responded

Hi Bert, we apologize for the long wait you experienced during your visit. Your feedback is important to us and helps us improve future experiences. Let us know if we can assist with anything else in the future. Thank you!

November 07, 2025

Trustworthy and professional. I've been taking my 2017 Prius there for five years and will continue to do so. My last service appointment, though, was somewhat disappointing when More

by ctyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lanny
Nov 10, 2025 -

Baierl Toyota responded

Thank you for taking the time to share this feedback. We apologize for this oversight and appreciate your patience throughout the situation. We will be sure to communicate this feedback to our team, and if there is anything else I can help with, please don't hesitate to reach out to me directly. Thank you. Courtney Gardina - Service Manager - courtneygardina@baierl.com

November 07, 2025

The service department is legendary! Lonni is the man! Don't sleep on Baierl Toyota! More

by carlcriss4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonni
Nov 10, 2025 -

Baierl Toyota responded

Hi Carl, we appreicate this stellar feedback about Lonni and the team. We're looking forward to seeing you again!

November 03, 2025

Very efficient and did my Forrunner with care and professional service and had in done in appropriate time frame. More

by 4 runner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon McRickard
Nov 04, 2025 -

Baierl Toyota responded

We’re happy to hear you had a smooth experience with our team! Thank you for choosing Baierl Toyota and for your fantastic review. See you next time!

October 29, 2025

Shawn in service was was amazing. I would definitely recommend everyone at Baierl Service department!! More

by emailvladp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kauffman, Brett McNeill, Chelsea Mansfield, Sarah Parker, Stella Cala, Eric Golembiesky, Albert Blevins, James Davin, Clifford Matthews, Douglas Ward
Oct 30, 2025 -

Baierl Toyota responded

It's great to hear that Shawn and the team left such a good impression. Thank you for choosing Baierl Toyota and we look forward to seeing you again!

October 27, 2025

Everyone was friendly and seemed to know their jobs and kept me informed about my service work. More

by Ellen Ginther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie
Oct 28, 2025 -

Baierl Toyota responded

Thank you for the stellar review, Ellen! We're pleased to have exceeded your expectations at Baierl Toyota. Please don't hesitate to let us know how we can serve you in the future!

October 26, 2025

Service girl was very good but her name is not listed below. Her name was not.common. More

by Dstatzer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember her name in Service and she was very good., Jordan Smith
Oct 27, 2025 -

Baierl Toyota responded

Thank you for the kind review! We look forward to serving you again in the future at Baierl Toyota. Safe travels!

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