Baierl Toyota

My service experience was not only a drain on time but also a source of headache. They made commitments they couldn't keep when I brought my car in, leading to wasted hours and dashed expectations. In lig also a source of headache. They made commitments they couldn't keep when I brought my car in, leading to wasted hours and dashed expectations. In light of these issues, I strongly recommend looking elsewhere for your needs, as there are undoubtedly far superior options available that can offer better prices, more transparent communication, and a more respectful treatment of your time and trust. More

Excellent experience, start to finish and I highly recommend Cliff, many many thanks to him and everyone at Baierl! recommend Cliff, many many thanks to him and everyone at Baierl! More

Thanks so much Tim for your help with the purchase of my new RAV4 Hybrid. Your friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friend new RAV4 Hybrid. Your friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends. More

Baierl Toyota Service not only significantly overcharged me compared to other dealerships but also provided bad service. They insisted on essential maintenance, which they ultimately failed to complete whil me compared to other dealerships but also provided bad service. They insisted on essential maintenance, which they ultimately failed to complete while performing undisclosed tasks. My experience with their service was extremely disappointing, and I have no intention of returning. More

My husband took my car for its annual service, however, the paperwork states that an oil change and tire rotation were performed. However, I can confirm that this is not accurate, as there are scratches on the paperwork states that an oil change and tire rotation were performed. However, I can confirm that this is not accurate, as there are scratches on both of my front rims, and they were not rotated as they remained in the same position. The service advisors' lack of honesty is concerning; it feels like a form of theft. More

it was brand new car and Toyotas aren't supposed to break down in a week. so stumped at first--but after trying various fixes, discovered it was faulty controller. Gave us loaner so we could go to Va break down in a week. so stumped at first--but after trying various fixes, discovered it was faulty controller. Gave us loaner so we could go to Va to settle on condo and wait for movers. No pressure to get loaner bacl to Pa. Car seems fine now. Thank you Andrew. More

My salesman (David M) was eminently friendly, professional and polite and applied zero pressure. We quickly came to a mutually agreeable price and it was one of the most painless car purchases I’ professional and polite and applied zero pressure. We quickly came to a mutually agreeable price and it was one of the most painless car purchases I’ve ever made. Can’t recommend David or Baierl Toyota highly enough! Thanks you guys I love the new car! More

Teusday July 25 broke down on side of road 15 miles from mars toyota ,had to be towed oh did I say had my wife and 2 grandchildren with me in 90 degree heat. Any ways hadn't bought my fj cruiser there but mars toyota ,had to be towed oh did I say had my wife and 2 grandchildren with me in 90 degree heat. Any ways hadn't bought my fj cruiser there but the service manager saw my crisis and told me bring it in we will fix it. Mind you they are swamped with customers and she the service manager took me in and fixed my 10 year old fj. Let me tell you customer service is not dead its alive and well and its people like the service manager at mars toyota that's keeping it alive . THE WEST FAMILY THANKS YOU! More

Excellent service. Everything was done in a timely manner and I was kept informed every step of the way. Everything was done in a timely manner and I was kept informed every step of the way. More

This dealership is a joke. I was in contact with them via text in regards to a new Camry, and they asked if I could stop in that day or the next day to look at some options in I was in contact with them via text in regards to a new Camry, and they asked if I could stop in that day or the next day to look at some options in person. To any normal person that would indicate that they had options to look at or test drive, but that was not the case at all. Then, when I pointed that out to JD in person, he told me that I was wrong. Even though I still had the texts and so did he, because he read them as he was telling me this. He’s not exactly the brightest, to say the least. I’d recommend not going here and look at purchasing your next vehicle somewhere else. More