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Baierl Toyota

Mars, PA

3.7
898 Reviews

19045 Perry Highway

Mars, PA

16046

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898 Reviews of Baierl Toyota

October 07, 2025

They provided an appointment that fit my schedule. They took care of the issue with my truck in a timely manner. Very efficient. More

by MikeH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Oct 08, 2025 -

Baierl Toyota responded

Hi Mike, we are glad we could be of help in a timely manner! Thank you for choosing Baierl Toyota and we hope to see you again!

October 07, 2025

I've always been treated like royalty at Bairel Toyota. Never any surprises or suspicious charges. More

by davidjschulte15024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie
Oct 08, 2025 -

Baierl Toyota responded

Hi David, we love hearing feedback like this! We can't wait to see you again here at Baierl Toyota!

October 01, 2025

Shawn is always well informed and professional. Great service, easy to make appointments, fair price More

by ucjims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Katchmark
Oct 02, 2025 -

Baierl Toyota responded

We're pleased to hear that Shawn and our service team made your experience here at Baierl Toyota seamless and efficient. We look forward to your next visit!

September 29, 2025

Never had any issues. Easy to schedule service. Really liked the texts to keep you informed of service status. More

by joanell851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Barnes
Sep 29, 2025 -

Baierl Toyota responded

Thank you for your excellent review! We're pleased to hear that you’re happy with our scheduling and communication at Baierl Toyota. We hope to see you again!

September 28, 2025

Three toyotas purchased and serviced from this dealership. Mostly good service over past 20 years. Prefer to call and speak with service agents. Not interested in a.i. attendants or text mess More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie
Sep 29, 2025 -

Baierl Toyota responded

Thank you, John! We truly value your continued business and feedback. We're committed to maintaining the high level of personal service you prefer. See you next time here at Baierl Toyota!

September 27, 2025

Easy to make appointment. Excellent service staff. Management is excellent. Service is wonderful. Waiting area is very clean and accumulating to your needs. Service to m More

by marie Trilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the employees are kind and welcome you with a smile. , Douglas Barnes
Sep 29, 2025 -

Baierl Toyota responded

Hi Marie, we are grateful for your feedback! It's wonderful to know that you had a positive experience from start to finish. Thank you for choosing Baierl Toyota and for recommending us. See you next time!

September 26, 2025

Baierl is running scams operations with their service promotions. I received an advertisement claiming discounts and exclusive free deals. I brought my car in and showed them the offer, and they agreed. More

by Heather Stevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn
Sep 29, 2025 -

Baierl Toyota responded

Heather, thank you for taking the time to share this feedback. We apologize for any confusion regarding the promotion deals. It's never our intention to mislead or upset our valued customers. I understand your frustration and would like the opportunity to discuss it with you further. Please contact me at your earliest convenience. Thank you. Courtney Gardina - Service Manager - courtneygardina@baierl.com

September 18, 2025

So my Prius kept having electrical problems, warning lights flashing and sometimes losing power. The dealer basically just reset the system and told me it was fine. A few days later, the exact same prob More

by Stefanie Holtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olyan and other service team member that tried to explain
Sep 22, 2025 -

Baierl Toyota responded

Hi Stefanie, I'm sorry about the ongoing issues with your Prius and the lack of effective communication you've noted here from our team. This isn't the level of service we aim to provide, especially for such serious concerns. I understand your frustration and would like to see how I can help rectify this situation. Please reach out to me at your earliest convenience so we can discuss further. Best, Courtney Gardina Service Manager courtneygardina@baierl.com

September 17, 2025

They provide good service and the people are very friendly and helpful. I’d recommend this dealership. More

by Robshawdd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name but she had light brown/blond hair.
Sep 18, 2025 -

Baierl Toyota responded

Thank you for sharing your awesome feedback! We'll make sure to pass along your kind words to our team. If you need anything else, please feel free to reach out. Safe travels! - Baierl Toyota

September 15, 2025

Very reasonable service. The dealer used to wash the car an clean the windshield when you pay $200+ dollars for service. More

by martscheer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Celentano, Darshele Johnson
Sep 15, 2025 -

Baierl Toyota responded

Thank you for taking the time to share your feedback. We appreciate your input and will share this with the team. Let us know if we can help with anything else in the future. Take care!