Baierl Toyota

When I arrived was greeted in a friendly manner. The service was fast and efficient. The service was fast and efficient. More

Lonnie is the man. I deal with him all the time. Very professional, polite, and helpful. I deal with him all the time. Very professional, polite, and helpful. More

Always a great experience with Baierl Toyota, fast, efficient and reliable service, Staff is always courteous and friendly, efficient and reliable service, Staff is always courteous and friendly, More

Miss Ansley was excellent. She schedule to fit is in before our vacation and communicated well throughout the process. She schedule to fit is in before our vacation and communicated well throughout the process. More

Short wait and well organized. Technical people were very helpful and knowledgeable. All people were friendly Technical people were very helpful and knowledgeable. All people were friendly More

This dealership has predatory practices from start to finish with sales. Offered scrap value for trade in, tried to lock me into 9+% APY loans, refused multiple requests for documentation, and ultimately finish with sales. Offered scrap value for trade in, tried to lock me into 9+% APY loans, refused multiple requests for documentation, and ultimately I had to back out of the sale due to incompetence from sales associate Gavin G. and the sales manager. What should have been an easy transaction since i was offering mostly cash turned into a back and forth of unscrupulous tactics from the Baierl Toyota dealership. 10/10 would not recommend. I am going through a different dealership. More

Won’t Be Back Terrible service from start to finish. Staff acted like helping me was a chore, and no one followed through on what they promised. When I raised concerns, they brushed me off instead of do Staff acted like helping me was a chore, and no one followed through on what they promised. When I raised concerns, they brushed me off instead of doing anything. Left feeling frustrated and undervalued. I'm taking my business elsewhere. More

I would never trust Courtney Gardina, the service manager at Baierl Toyota, or the dealership itself for any warranty-related service again. I purchased my vehicle from Baierl Toyota and, naturally, retur at Baierl Toyota, or the dealership itself for any warranty-related service again. I purchased my vehicle from Baierl Toyota and, naturally, returned there for its first-year service. When the car developed an issue, I was told—quite rudely by the service advisor—that it wasn’t covered under warranty. I was shocked, given that the vehicle is still under the manufacturer’s warranty. Courtney Gardina assured me she would escalate the issue with her Toyota representative. I trusted her to do the right thing, but ultimately, I was told the same thing: “It’s not covered, and you’ll need to pay out of pocket.” Thankfully, I sought a second opinion. I visited another Toyota dealership just 8 miles away, and without even needing to speak with a manager, the issue was resolved immediately—and fully covered under warranty. This experience confirmed my worst fears: Baierl Toyota either lacks integrity or competence (or both) when it comes to honoring warranties. They tried to push an unnecessary expense on me, and I strongly advise others to stay away. Baierl lost my business and my family business forever! If you value honest service and proper warranty support, look elsewhere. More

Absolutely Terrible Experience. If I could give zero stars, I would. Dealing with Olaniyan was one of the worst experiences I’ve ever had with a supposed “professional.” From the mo If I could give zero stars, I would. Dealing with Olaniyan was one of the worst experiences I’ve ever had with a supposed “professional.” From the moment I arrived, it felt like I was being disrespected just for showing up. He didn’t greet me properly, barely made eye contact, and acted like I was bothering him just by asking basic questions. Tried calling a few times beforehand - no response. No follow-up, no courtesy, nothing. When I finally met him in person, instead of trying to help or even pretend to be polite, he seemed more interested in making sarcastic comments and insulting me than doing his actual job. It's clear this guy isn’t here to help customers - he’s here to belittle them. I left feeling disrespected, frustrated, and completely baffled that someone with such an attitude is allowed to represent a business. Avoid Olaniyan at all costs if you value your time, money. More

Fast talking high pressure dealership. If you’re just starting to look don’t give them your drivers license. Walk out. They dont answer your questions fully and bounce you from one pe If you’re just starting to look don’t give them your drivers license. Walk out. They dont answer your questions fully and bounce you from one person to the next. My advice run. Ended up with a car the didn’t disclose was one they had leases and didn’t tell us upfront that the fuel tank had been replaced. All the greater kept saying that this vehicle was good for our health. Had lumbar support. Should have ran. Live and learn but I guess we didn’t learn enough. Never told us the car had been leased from them. Just kept saying only one owner low milage. They also couldn’t produce a second key fob for car. Also failed to disclose fuel and had been replaced with only a little over 12,000 miles Kept asking them about all the electronics and how things worked and we were given a fast crash course leaving us in the dark. Have to go back out today because we couldn’t get the GPS and other things to work even with the book instructions. So sorry I purchased this car. If VW would have a hybrid, but not a plug in, I would have gone back to them. Had a VW for 13 years best car ever. Beware of these kind of dealerships. Polite and friendly staff but that’s all a front for a sale. It’s their job. More