Baker Nissan

Every time I take my wife's car in for service, they always do a good job. I have never had any problems with the service department. When I call to make a appointment and have to leave a message for Ca always do a good job. I have never had any problems with the service department. When I call to make a appointment and have to leave a message for Carlos, he always gets back with me to verify the appointment and what I need done. More

How much more than Great do you need to hear. Paul was very supportive in helping check out the model Rogue which I had in mind. Other models considered were Ford Escape, Honda CV-X and Hyunda Santa-Fe. P very supportive in helping check out the model Rogue which I had in mind. Other models considered were Ford Escape, Honda CV-X and Hyunda Santa-Fe. Paul helped to convince me that the Rogue was the car for me. And my first 1200 miles convinced me that I made the right choice. Thank You Merry Christmas Jacques Nederpelt More

Paul Morgan was the primary reason for this high rating. Even after the sale Paul was helpful, professional, and quick to deal with any issue. This was the best experience I have had in the 40 years I have Even after the sale Paul was helpful, professional, and quick to deal with any issue. This was the best experience I have had in the 40 years I have bought cars. I am even considering buying another car from this dealer as long as I can deal with Paul. Great guy More

This car purchase experience was by far the best I've ever had. They were so friendly and explained everything. Everyone one was very friendly and made my wife and I feel so welcome. Cory made the proce ever had. They were so friendly and explained everything. Everyone one was very friendly and made my wife and I feel so welcome. Cory made the process so easy and smooth. I will definitely go back to this dealership again for future car purchases. More

After searching on the internet and asking for information from many dealers, Carl Baker is the only sales person who promptly sent all the specific quotes that included each feature I'd requested information from many dealers, Carl Baker is the only sales person who promptly sent all the specific quotes that included each feature I'd requested. He arranged for the vehicle that had everything I thought I wanted on his lot by the time I wanted. He was polite and friendly even after I changed my mind. Evette Dutton More

Cory was very helpful .. Offered the absolute best service and deal. I would recommend him to everyone I know. The experience was very fast. I spent hours in dealerships before, I was very pleased tha service and deal. I would recommend him to everyone I know. The experience was very fast. I spent hours in dealerships before, I was very pleased that my deal took only a couple of hours. I have referred several family and friends to this dealorship. More

This dealers finance manager sold me a bumper to bumper warranty except for gas, oil, tires and windshield wipers. Turned out warranty useless as was the dealer. They quoted me a $1999.00 extended warranty warranty except for gas, oil, tires and windshield wipers. Turned out warranty useless as was the dealer. They quoted me a $1999.00 extended warranty and ended up charging me $2199.20. In less than a month was in the dealers shop and cost me $985.00. I advised them up front I would not sign papers unless it was certified inspected. They (the used car manager and he was also the owner) stated was Certified Inspected which was really and altered dated in house inspection from 2006 to look like 2008. Check engine light came on in two days after purchase. It has needed two catalytic converters from the beginning. I have spent over 5000.00 repairs since acquiring car. I cannot get this car inspected in the county I live in due to not passing the emissions test. I had to let the car sit for three months until a friend of the co-signer took it to another county for the inspection. I also was to be the co-signer and they put me on the finance papers as the owner/borrower and I complained and they stated it did not matter whose name came first. The actual owner had no credit and they made him the co-signer. They also did not give me a copy of the warranty for four months and by then the limited mileage the warranty was to cover was almost up. I had to call the warranty company four times to get a copy in the mail. The complaints I made to the dealer was not taken into consideration only question they ask is what is the mileage--(the very first question.) They offered me a $500.00 take it or leave it offer and I ask them to take the car back, their response was I had to buy a new car from them to do that. I cannot trust this dealership. This issued has been brought to the attention of the BBB, Texas DOT, Texas Dept of Rules and Regulations, and insurance division. Dealer has been contacted by the BBB and the State of Texas months ago, and the manager said to the State of Texas DOT he would contact me to try to work out a settlement to this situation, but so far no word from Baker Jackson North of Houston. My next option??? More