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Baker Nissan

Houston, TX

Overview
Employees
Reviews
4.9
1,236 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,236 reviews

March 28, 2024

Baker team is amazing thank you Amy, Najee, & Amir for always making a bad situation manageable. I will forever be a Baker customer More

by isissteele7
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Najee
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Mar 29, 2024 -

Baker Nissan responded

Hi Isis ,Thank you so much for taking them time to share how great your experience was on your recent visit to our service department we really appreciate your feedback!

Helpful
March 21, 2024

Amir is a genuine employee for Baker Nissan. He takes really good care of his customers. He values them as a person while listening to their concerns regarding their vehicle. He will never stee More

by Fleury1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Amir Ghoreishi
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Mar 22, 2024 -

Baker Nissan responded

Fleury1, it's experiences like yours that really keep us motivated!

Helpful
March 19, 2024

Best customer service and a good Job. I'm so lmpressed of their service upon my vehicle.. More

by Grace
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Umair R Sarwar
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Mar 21, 2024 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
March 09, 2024

I was unaware initially that my warranty actually was not an "anything wrong" warranty as the finance person had implied. However, the gentleman today explained how my tires are covered. He was very helpfu More

by eldoradee
Recommend Dealer
Yes
Employees Worked With
Don't remember the gentleman's name.
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Mar 11, 2024 -

Baker Nissan responded

Thank you for coming to our dealership and trusting us with your vehicle ! Have a great day

Helpful
March 09, 2024

Very cordial and professional staff. No hard selling and very reasonable pricing on parts and labor.. Great customer service and work was done right the first time to my satisfaction. More

by melabe37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Umair Sarwar
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Mar 12, 2024 -

Baker Nissan responded

Wow ! thank you for such a great review of your service visit we strive for an amazing visit and glad to hear you had just that !

Helpful
March 06, 2024

Great service and appreciate all employees that helped us in and out fast food happy Thankyou all More

by Victor Guerrero
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Will Salazar servíce advisor
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Mar 08, 2024 -

Baker Nissan responded

Victor we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!

Helpful 1
February 28, 2024

From the young man (Bryce) who asked what I needed to the service rep (Sam B) and their follow through, I was extremely impressed with their service! I don't think I've ever been that happy at a repair shop More

by MAM
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Bryce, Sam B (Service)
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Mar 02, 2024 -

Baker Nissan responded

Mam, we're so glad that we were able to go above and beyond your expectations!

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February 24, 2024

Very happy to help and made sure all my concerns were addressed and problems solved. More

by lathan1hill
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Najee
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Feb 27, 2024 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
February 23, 2024

I’ve used Baker Nissan since 2013. Customer service is always excellent. From sales to service. More

by smjohn1165
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mateo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipe Rodriguez
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Feb 27, 2024 -

Baker Nissan responded

We are so Glad to hear you trust us for all your vehicle needs after 10 years we continue to improve our service thanks to faithful customer like you !

Helpful
February 16, 2024

Baker Nissan always goes above and beyond! The service is great and my needs are met everytime . More

by michonnec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee Rashed
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Feb 23, 2024 -

Baker Nissan responded

Thank you for trusting us with your vehicle Najee is one of our top advisors and will continue to take great care of you

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