Baker Nissan - Service Center

I have had a wonderful experience with Baker Nissan. Not only from the time I purchased my brand new Altima Coupe, but even now when I go in for services. The staff is very friendly, and more than helpful! only from the time I purchased my brand new Altima Coupe, but even now when I go in for services. The staff is very friendly, and more than helpful! I couldn't ask for better customer service. Thank you Baker Nissan! More

My experience with Baker Nissan was great. I went in with a huge problem dealing with my windshield. The rearview mirror came off and Mario Flores and Larry Patterson (manager) assisted me very quickly. Thei a huge problem dealing with my windshield. The rearview mirror came off and Mario Flores and Larry Patterson (manager) assisted me very quickly. Their customer service was out of this world. I was granted a loner car while my car was being serviced, and within 24 hours my car was repaired. I am very grateful that I didn't have to find a way to work. I would refer these gentlemen to anyone. They took care of me. Thanks!! More

On Thur, 3/7/2013 at 09:00 am, brought Quest '07 in for warranty replacement of AC blow/fan. Fri noon, Mario informed me that they can't work on van until they receive the blower, hoping to get van ou for warranty replacement of AC blow/fan. Fri noon, Mario informed me that they can't work on van until they receive the blower, hoping to get van out by Saturday before 5pm. Saturday noon Mario report that I need to pay for 5hr of labor ($120X5) to clean debris (bird nesting) out of the vent!! My van is always parked in the garage.Couldn't get car back 'til Monday. When picking up van found 90MIles added to odometer, front passenger seat at 45° + pushed back, preset radio stations erased + had one Spanish station set. Confront Mario about issues, he referred me to service manager whom was not available at the time. Next day found cd was not working!! Brought it back & they said there is a coin stuck in there. To fix it, it will cost at least $250!!! Spoke to service manager, Larry Patterson, about all the issues. What a joke!! He couldn't give me a straight answer to all the issues. Instead of putting out the fire, he added fuel to the burning situation. Needless to say, I WILL DETOUR EVERYONE I COME IN CONTACT WITH (VIA PROFESSIONAL ENVIRONMENT & SOCIAL MEDIA) AWAY FROM THIS DEALERSHIP. More

I Always feel safe and comfortable bringing my car here to the dealership. Everyone is friendly, honest and respectful; I dot have to worry about being screwed over. to the dealership. Everyone is friendly, honest and respectful; I dot have to worry about being screwed over. More

I broke a wheel stud on a Saturday. Jason and James were able to fit me in at the last minute and had the car repaired in under two hours. Outstanding service that I have come to expect from Baker Nissan N able to fit me in at the last minute and had the car repaired in under two hours. Outstanding service that I have come to expect from Baker Nissan North. More

I always take my Murano in to the dealer for service. I can count on friendly personal attention. I had to use the commuter service to return home, and was pleasantly surprised at the courtesy of the driv can count on friendly personal attention. I had to use the commuter service to return home, and was pleasantly surprised at the courtesy of the driver. I intend to keep taking my car back to Nissan in the future. Mary More

I drove a Nissan 224 miles to take it to James Powell (I got my Altima there and was so impressed that I wanted my friends to experience how great I thought the dealership was) The Altima I drove down wasn' got my Altima there and was so impressed that I wanted my friends to experience how great I thought the dealership was) The Altima I drove down wasn't running right and the glove box had become misaligned. James test drove it and told me he wanted to kept the car overnight for more "testing." I agreed and he gave me a rental. After the testing was completed he told us I needed work. Example- an oil change (duh), a new belt, and there was a part that needed to be replaced, which he said he ordered it, etc. We agreed on what we wanted him to fix and almost $500 later I got the car back. James said the part should be in, in 7-10 business days. First of all, it has now been over 60 days and we still haven't received a call from James about the part, the glove box was never fixed, and he never did an oil change. After paying someone else to change the oil, I finally called and asked why it wasn't done. His response "It's not on your ticket?" REALLY DUDE? Then said "Oh I'm so sorry next time you are in I can detail your car or give you a free oil change." Again, REALLY? Like I'm going to drive 224 miles for an oil change. What's really annoying is his lack to pick up a phone and call someone back aftr telling them he would. I must say I was completely embarrassed by Baker Nissan and James. I have one more free oil change (from when I purchased my car) and after that I will NEVER EVER take my Altima to Baker or James!! Thank You James Powell for NEVER calling us back regarding the part you said you "ordered" and thank you for making people spend more money because you can't do your job, and thank you for NOTHING! More

I have had all of my body and mechanical work done at Baker Nissan North. This experience was no different then any of the others. The service was great, and the people were awesome. I was involved in an Baker Nissan North. This experience was no different then any of the others. The service was great, and the people were awesome. I was involved in an accident and the at-fault person's insurance forced me to go somewhere else for an estimate. I agreed as long as I could go to Baker to have the work done. Not only did they find hidden damages the other dealership did not, but they took it upon themselves to contact the insurance company and make them aware of it so I didn't have to deal with them myself. I just picked up my vehicle yesterday and I could not be happier. Thank you guys for all of your hard work. it is greatly appreciated. Mark Grimm More

A big thanks to James Powell for his help on March 20, 2012 with our 2010 Versa. It was raining and 5:30 pm when we arrived at Baker Nissan North. James stayed with us until our problem was resolved - wh 2012 with our 2010 Versa. It was raining and 5:30 pm when we arrived at Baker Nissan North. James stayed with us until our problem was resolved - which turned out to be the battery. He is thorough and always gets the job done. More

Mr. Narazio was extremely kind and helpful when I brought my car in to get fixed. It was a matter of me calling and he told me to come right down. His customer service was excellent! The rest of the staff wa my car in to get fixed. It was a matter of me calling and he told me to come right down. His customer service was excellent! The rest of the staff was friendly and I knew my car was in good hands! =) More