
Balise Toyota of Warwick
Warwick, RI
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Brianna was very pleasant and helped make sure I got into the car I really wanted she was very proficient and I felt very comfortable working with her! I'm extremely happy with my brand new Camry and she's t the car I really wanted she was very proficient and I felt very comfortable working with her! I'm extremely happy with my brand new Camry and she's the one to thank along with Mike of course who I've worked with prior and is also very amazing! More
Friendly sales people, easy and straightforward experience without too much upselling of extras. Left the dealership feeling good about my purchase. experience without too much upselling of extras. Left the dealership feeling good about my purchase. More
Made an appointment on line to see a used Acura, arrived and our sale person was great ( Marquis) after a test drive and then test driving a Mazda we agreed upon a fair price and trade for the Acura, all go and our sale person was great ( Marquis) after a test drive and then test driving a Mazda we agreed upon a fair price and trade for the Acura, all good. The finance department was another story the rep ( believe his name was Jrey or something like that offered me 9%!! My credit score is over 800 and I was putting down 5K. When I showed him an email from Balise Toyota ( his dealership! offering a much lower rate of 6.24% he denied knowing anything about it...and tried getting me to take his offer and refinancing at my bank!!!! This guy is unprofessional and a clown who has no business dealing with the public... I asked to speak to his manager and he said that he was busy... At that point after spending hours at this place I walked out... My advice to management - WAKE UP!!! More
Vincent Campanella was very attentive, informed and easy to talk to. He really listened to my concerns and was able to put me at ease. I dreaded buying a new car, but Vincent made it a pleasure. to talk to. He really listened to my concerns and was able to put me at ease. I dreaded buying a new car, but Vincent made it a pleasure. More
My father purchased a 2022 Toyota Tundra on April 6th for 39K. Our sales rep that day, J*, juggled us between multiple customers. Everything went well. The car wasn't ready for pickup when the told us. So it 39K. Our sales rep that day, J*, juggled us between multiple customers. Everything went well. The car wasn't ready for pickup when the told us. So it was delivered to the house and keys were put in the mailbox. During our interaction with J*, we were never told there was not a second key. Now we are being told that it happens. Second keys are expensive and I would think since this is a Toyota dealership vs. a used car dealership, two keys would be provided even if previous owner didn't give them. There was also a lockbox in the car that our sales rep didn't know about and does not have the key for that either. Up until this we were very happy with the experience, but J's* response now that we have completed the purchase is disappointing. Responses were slow and slightly dismissive. A vehicle that costs 39k and is only a few years old should come with two keys, especially when purchased at a dealership that sells that brand. More
My friend and I went to Balise Toyota last Saturday to test drive a new Rav 4, one of 3 cars I had selected as prospects for buying. My salesman, Vinny Campanella was thorough in determining what I wanted test drive a new Rav 4, one of 3 cars I had selected as prospects for buying. My salesman, Vinny Campanella was thorough in determining what I wanted and arranged to have me look at all 3 prospects before I selected the Rav 4 LXE which I bought that day! Vinny worked diligently to help work out the details regarding my trade in, adding the extras I wanted and settling on a price I could afford. It was an extremely busy day at the dealership yet Vinny made sure every aspect of buying my new car was seamless , including the new car orientation which he did after business hours on his own time. I am very pleased with my new and first Toyota and especially with my experience with Vinny Campanella. More
Mike was professional, courteous and on top of everything! Stalin and Fred got me a deal I could not refuse. 10/10 every-time here, fastest I have ever bought a car! everything! Stalin and Fred got me a deal I could not refuse. 10/10 every-time here, fastest I have ever bought a car! More