Balise Toyota of Warwick

Today’s service Yes I would recommend for service, however not for a new/used vehicle. Not negotiating on used cars is absurd with all of the competitive Toyota deale Yes I would recommend for service, however not for a new/used vehicle. Not negotiating on used cars is absurd with all of the competitive Toyota dealers in the area who do. Also, being is sales management the lady 30 years I never received a follow up email or thank you from the salesman. That’s likely poor training etiquette on behalf of the dealer. I in fact even told the salesman my daughter was looking for a 2016 RAV4 and didn’t follow up with the lead. We purchased from Copeland Toyota who does if fact negotiate. I’m telling you this to help the salesman with pure basics of selling. More

Excellent salesmanship by Muhammad kasim Muhammad kasim was very accommodating, friendly and professional. The finance person was very thorough. Staff in general were very Pleasant and helpfu Muhammad kasim was very accommodating, friendly and professional. The finance person was very thorough. Staff in general were very Pleasant and helpful. I was very satisfied overall More

A1 service Just dropped off vehicle, explained problem returned a couple of hours later and and everything was taken care of.Special kudos to Ray.Very accommoda Just dropped off vehicle, explained problem returned a couple of hours later and and everything was taken care of.Special kudos to Ray.Very accommodating. More

Almost 100% The representative who spoke to me about the maintenance check-up was courteous, knowledgeable and asked me if I had any questions about the service The representative who spoke to me about the maintenance check-up was courteous, knowledgeable and asked me if I had any questions about the service of the car. I said, no not really, I asked him to reset my clock and he helped me with my radio and he did so in a timely fashion. My small issue was when I drove up to the door; no one came out to ask me if I was there for service? I waited at least 15 minutes. Many workers walked in and out and no one asked what I needed. I, then, hailed a young man told him I was there for a maintenance check. He promptly asked my name and in 5 minutes the representative came out and took care of the situation. I have found in business it's not the "big" issues it's the small ones that can make or break a deal; another words it's attention to the details. Thank you, LK Mazzie More

I am not an author. Who makes up these surveys anyway. The gentleman I worked with, Christopher Daly, was polite, efficient, and friendly. Gosh, I was only with him for a few moments. What more can I say The gentleman I worked with, Christopher Daly, was polite, efficient, and friendly. Gosh, I was only with him for a few moments. What more can I say? More

First car bought alone Going into this situation I was nervous but the employees at Balise quickly made sure to rid me of those feelings. I am very happy to car shop here. Going into this situation I was nervous but the employees at Balise quickly made sure to rid me of those feelings. I am very happy to car shop here. More

Service Eval My Rav 4 was experiencing transmission problems. The service rep, Mike worked with to find a relatively affordable workaround for a potentially very e My Rav 4 was experiencing transmission problems. The service rep, Mike worked with to find a relatively affordable workaround for a potentially very expensive problem. If it works, great, if not, at least we tried. He also helped me out with an alternator issue which Balise had serviced about a year ago. Thank you Mike, much appreciated More

Great Customer Service This is my second time working with Mike, Mike is always super friendly when I come in for my routine check ups! I will be seeing him going forward :) This is my second time working with Mike, Mike is always super friendly when I come in for my routine check ups! I will be seeing him going forward :) More

Frame replcement noise Informed Frank of noise I suspected was coming from a recently replaced frame as part of a recall. He tried to duplicate noise but was unable. I a Informed Frank of noise I suspected was coming from a recently replaced frame as part of a recall. He tried to duplicate noise but was unable. I also informed him of some bolts that appeared to be loose. Left Sequoia for evaluation. A few hours later Frank called me to let me know that there were frame bolts that were loose and needed to be tightened or re-torqued. Picked up later and all noise gone. Appreciate Frank's efforts in following through with my complaint. Great job by all. More