Balise Toyota

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Balise Toyota:
My husband and I bought a new 2008 Camry.
Sales experience was great, very easy to do business with them.
Initially used internet pricing and they were the easy and best dealer to work with. Stacy responded in 15 minutes to my request for pricing. She was great. I love my new car.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Balise Toyota:
I purchased my first new Car with Balise and had it sereviced with them until I moved.
All the employees were very polite and friendly, plus the new building is very consumer friendly.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Balise Toyota:
Balise Toyota -BUYER BEWARE!! I went in to this dealer to purchase a Highlander they didn't have it on the lot but were going to locate one and get it in a few days. Long story short they avoided me for weeks and when they finally called they located one that didn't have the options specified. I told them that was not good, i needed the options - they supposedly went ahead and picked it up anyway - then tried everything in their power to keep my deposit!! BUYER BEWARE - As I started working thru the process to get my deposit back I found out they have MANY, MANY complaints from consumers. They are very shady!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Balise Toyota:
Back in late December, the dealer stated that the Corolla LE with the options I wanted was located elsewhere and would be delivered within a week or two. That proved to be untrue. Subsequently, the car was ordered from Toyota. Balise held the car until the 1st day of a 4-day $1,000 factory rebate promotion in mid-February (Washington's Birthay sale). On the day of delivery (6-weeks after deposit made, and 2-weeks after car was shipped to Balise), the dealer attempted to add $1,000 to the agreed upon purchase price and then &quot;deduct&quot; it if I signed over the rebate. They even had the gall to insist that the original price was the &quot;post-rebate price&quot;. even though the promotion didn't even exist yet (the original delivery date was to have been more than a month before the rebate promotion).<br><br>Additionally, the cruise-control that was included in the original order (well-documented) was missing and the dealer has refused to add it. <br><br>Buying new cars has never been a particularly enjoyable experience because of all the games that you have to put up with, but this was by far the worst sales department I've ever dealt with.<br><br>I plan to be replacing our other car in the near future - probably with another Toyota - but definitely not one from these guys. What a shame that such a great car has to be represented by dealers like this.<br><br>Hope this helps other prospective buyers out there.

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