Banks Chevrolet Cadillac Buick GMC
Concord, NH
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I've been buying and had service needs done here for many years. Both have been a good experience. Steve Gard has gone out of his way to resolve any issues he's been great to work with years. Both have been a good experience. Steve Gard has gone out of his way to resolve any issues he's been great to work with More
Great deal! Got $4000 more for my trade-in than other dealers offered. Sales person Nick was great. Customer service after the sale was outstanding! Got $4000 more for my trade-in than other dealers offered. Sales person Nick was great. Customer service after the sale was outstanding! More
When I entered the dealership, I did not know exactly what truck I was going to need to meet towing needs. I was certain I was going to need 1 ton truck. After speaking with Kyle Richards and he did some what truck I was going to need to meet towing needs. I was certain I was going to need 1 ton truck. After speaking with Kyle Richards and he did some online research to determine the weight of my 5th wheel camper he explained that the 3/4 ton truck would more then meet my needs and provide a much better ride then the 1 ton truck would. This also made it that I was able to get more options for less money then if I had bought the 1 ton. He could have steered me into the 1 ton just to make a little more money. Instead he put me in the truck that was right for me. I would highly recommed Kyle. He is very knowledgeable on the GM products. Thank you Kyle for time and help with this purchase. Floyd More
Overall the experience was okay, but could have been better. The salesman Nick Gagnon couldn’t be bothered after the sale to return a call or an email until a sales manager got involved. Had an issue wi better. The salesman Nick Gagnon couldn’t be bothered after the sale to return a call or an email until a sales manager got involved. Had an issue with the tires on the truck which we were able to come to a resolution plan before taking the truck home. Also had an issue with the front brakes on the truck not working correctly due to rust build up and deep grooves in the rotors. I was assured they were fine. They were not fine and failed VT state inspection, I’m not impressed having to dump money into a certified used truck, especially when I traded in one that was very well maintained and had zero issues. More
I saw what I wanted online. Messaged the dealer within an hour had heard back from them. Within 2 hours the next day I drove home with the exact car. Definitely going to do b Messaged the dealer within an hour had heard back from them. Within 2 hours the next day I drove home with the exact car. Definitely going to do business with them again. More
My husband and I recently purchased a new family vehicle at Banks, and had a very positive experience that we would recommend highly to others! The dealership had a polished yet welcoming feel, the process at Banks, and had a very positive experience that we would recommend highly to others! The dealership had a polished yet welcoming feel, the process was smooth from start to finish, and the sales staff were knowledgeable, attentive, and respectful. It was evident that the folks at Banks put thought into the customer experience. Although Banks isn't local to us, we've agreed that we will be returning for service work as well as for the purchase of future vehicles! More
We bought 2! Great service! Tim was awesome throughout the whole process, even when I kept bugging him after hours and on his days off! We had an issue with one o Great service! Tim was awesome throughout the whole process, even when I kept bugging him after hours and on his days off! We had an issue with one of the trucks and they addressed it immediately. Worth the hour long trip! More
My salesman nick was right on top of it. I gave him what I was looking for and he ran with it and found the perfect fit. The trade and sale went thru flawless my second purchase from banks I gave him what I was looking for and he ran with it and found the perfect fit. The trade and sale went thru flawless my second purchase from banks and I highly recommend it More
Service Center is top notch. Always a pleasure doing business. Very friendly and courteous. Worth the wait even when they are busy. Always a pleasure doing business. Very friendly and courteous. Worth the wait even when they are busy. More




















