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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,844 Reviews
Banks Autos offers the best deals in the Concord area, enabling you to drive off in the car of your dreams with no hassle. In addition to our low prices, we’re also prepared to beat any offer from any competitor. For the best value and unbeatable deals, look no further than Banks Autos.
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137 Manchester Street

Concord, NH

03301

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Showing 1,844 reviews

December 18, 2021

I moved back to the Northeast after 48 years in Florida. I needed a 4 wheel drive vehicle. Banks was recommended by my brother in law. I was not disappointed with my decision. Buzz and Jordan made this the More

by Fredostrander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buzz, sales mgr. and Jordan Cote
Dec 20, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Banks Chevrolet Cadillac Buick GMC Team

Dec 20, 2021 -

Fredostrander responded

E mail address is: fredostrander@gmail.com Had my truck in for accessories on 12/20. Same great service as the sale. Work performed quickly. Thanks again

December 17, 2021

Great place to purchase a vehicle (my 4th) and their service department has been outstanding every time I've been there. More

by lennh45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tierney
Dec 20, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Banks Chevrolet Cadillac Buick GMC Team

December 17, 2021

They are professional and friendly. They set the expectations ahead of time on how long the wait would be and they told me what to expect with the oil change. They changed my oil, rotated the tires More

by kerri.a.furtado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Dec 20, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Banks Chevrolet Cadillac Buick GMC Team

December 16, 2021

Have been doing business with Banks since 1986! Been through a few vehicles since then. They have always been very professional. Service department has also been great. They are great at letting you More

by Lynne/Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Dec 16, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty, Lynne and Bob! We appreciate building long term customer relationships and we truly value your business. Best, Banks Chevrolet Cadillac Buick GMC Team

December 14, 2021

Bank's a management has created a customer service team that is friendly, knowledgeable and helpful. My salesman is the is without equal. Service personal are very competent. That is why I continue to buy More

by priorpus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mulcahy
Dec 16, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Banks Chevrolet Cadillac Buick GMC Team

December 14, 2021

Just purchased a used vehicle from Banks. Worked with Keith Mello. Keith was very friendly, not a pushy salesperson. Answered all my questions, making thee process was very smooth. The reason for 4 stars More

by john
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Mello
Dec 28, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

John, we are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Best, Banks Chevrolet Cadillac Buick GMC Team

December 13, 2021

Have always had a great experience at Banks! I purchased my vehicle from them and have had a few repairs/regular maintenance done. Never had an issue and have always been able to get an appointment when I n More

by Tahern21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 15, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Banks Chevrolet Cadillac Buick GMC Team

December 13, 2021

This is the only place we bring our vehicles for service! They are great at what they do and they have our trust. The facilities are clean and modern and the employees are knowledgeable and efficient. This i More

by AnastasiaG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda, Mark
Dec 15, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Banks Chevrolet Cadillac Buick GMC Team

December 13, 2021

I have always had a great experience dealing with Banks Chevrolet and Gmc both buying and servicing this is my 5th pickup i have bought from them and will continue buying, the last salesperson was Jasmine More

by chestercarrara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine
Dec 15, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Banks Chevrolet Cadillac Buick GMC Team

December 12, 2021

Everyone was polite & helpful! Service is great. I Just hate the wait time over an hour & half to rotate tires, inspect the car & put a new battery in. I realize it takes time, but still hate the wait time More

by agliddennone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Dec 14, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for your great review, agliddennone. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Banks Chevrolet Cadillac Buick GMC Team

Dec 14, 2021 -

agliddennone responded

Forgot to put, it would be nice to have better lighting for reading in the waiting room. Us older folks eye sight is not as good as they use to be.

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