Banks Chevrolet Cadillac Buick GMC

Just had my new Silverado 1500 in for it’s first basic service. I was taken right in & I didn’t have to wait long. The vehicle was washed & clean when it was finished. I’ve always been very impressed with service. I was taken right in & I didn’t have to wait long. The vehicle was washed & clean when it was finished. I’ve always been very impressed with Banks Chevrolet’s service department. It’s organized & extremely efficient. I’ve been bringing my vehicles there for service for a few years now. I noticed on this basic service they have become even more efficient. They now have two service writers solely dedicated to basic service. I was given a round paging device to let me know when my truck was ready. It’s truly the best Service Departments I’ve ever been to. More

Great customer service and genuinely great people! I was in for an alignment, had said alignment done, but had an issue come up with the suspension, brought it back and had it looked over. The techs at bank in for an alignment, had said alignment done, but had an issue come up with the suspension, brought it back and had it looked over. The techs at banks are top notch quality and do top notch work, I only trust them with my truck! 10/10 recommend!! More

I was in for automatic transmission service and other routine service items. Jen McDonnell is my service advisor and, as always, staid on top of things. I was out in fairly short order and she brought se routine service items. Jen McDonnell is my service advisor and, as always, staid on top of things. I was out in fairly short order and she brought several other items to my attention - that I will have attended to next month. She is a knowledgeable and customer-centered service professional; representative of the finest at Banks. More

Great, easy and the fastest transaction Ive ever experienced buying a truck. Im glad I went and checked them out. experienced buying a truck. Im glad I went and checked them out. More

The Service department was very helpful and easy to work with when our Suburban needed brake service. I would recommend Banks. with when our Suburban needed brake service. I would recommend Banks. More

When we needed to order step boards for our 2018 GMC Sierra the parts sales person was very helpful in finding exactly what we needed. The order was placed and they came in within two days and a service Sierra the parts sales person was very helpful in finding exactly what we needed. The order was placed and they came in within two days and a service appointment was scheduled within a week. When they were installed they did a great job and we are thrilled with them. More

Jordan Davison and Steve Rice are by far the best in the industry to work with. They represent a portion of the sales/finance collaboration that occurs at Banks. Jordan’s professional sales consulting is industry to work with. They represent a portion of the sales/finance collaboration that occurs at Banks. Jordan’s professional sales consulting is beyond reproach and Steve’s get it done attitude makes it all worth it. Check Banks out, from a Marine Corps Vet, you won’t be disappointed! More

Tim Thessalia was great. Above and beyond service. Management team was thoughtful and caring. Made buying a new car in this climate easy. Thank you so much!! Management team was thoughtful and caring. Made buying a new car in this climate easy. Thank you so much!! More

Been very pleased with sales and service of my Silverado. Bought in 2019 and had a pleasant experience with the purchase. I have been in for regular service and it’s always been super easy. Bought in 2019 and had a pleasant experience with the purchase. I have been in for regular service and it’s always been super easy. More

Not sure how to explain how dissatisfied I am with purchasing a new vehicle from here. The only reason for 2 stars and not 0 is that the vehicle is good quality. First off I’ve spent less than 2k at a purchasing a new vehicle from here. The only reason for 2 stars and not 0 is that the vehicle is good quality. First off I’ve spent less than 2k at a store not 50k and been offered a bottle of water. Never once did the salesman offer “good” service let alone service you’d tell friends about. I’ve purchased new/ used vehicles before and been asked would you like to test drive it? Or even how about look inside?? The “salesman “ took me out to look at the truck I was purchasing, didn’t even bring the key to open it and says “ I can have this sold many times over” like I’m inconveniencing him by buying it at full sticker. I am in the service industry and this transaction left me fealing nauseous and upset. There’s more to this review that has to do with other employees, but that issue of not being a man of your word is between them and I. Please understand if you expect great service for what is currently full retail for a new vehicle- go elsewhere More