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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,838 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,838 reviews

November 09, 2021

The service department always does a great job. As a long time customer, I know that my car will be serviced professionally at a fair price. The service writers, especially Jennifer and Linda, are knowl More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer, Linda, Mark
Nov 10, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Ed, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Best, Banks Chevrolet Cadillac Buick GMC Team

November 09, 2021

The customer service is always great weather I call or come in to the dealership and the service department is always friendly and helpful! More

by Nicole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 10, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Banks Chevrolet Cadillac Buick GMC Team

November 08, 2021

I purchased my 2015 Acadia from Banks 7 years ago. I had my service done locally but decided to do the 75,000 mile check with the GMC dealer. Linda was great to deal with and the report they provided was s More

by lmhebert55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda and woman at payment desk
Nov 10, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Banks Chevrolet Cadillac Buick GMC Team

November 08, 2021

I’ve been going to Banks for 10 years and can’t say enough good things about them. Linda in the service department is the best. More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Falbo
Nov 10, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Banks Chevrolet Cadillac Buick GMC Team

November 07, 2021

Went in For Takata Airbag recall and oil change. Prompt and professional service. Quicker than expected. Love the breakfast counter! More

by Bigdaddydisco62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Agent
Nov 08, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Banks Chevrolet Cadillac Buick GMC Team

November 06, 2021

Am amazing customer service. They had exactly what we wanted and our salesman Tim was awesome. We drive an hour to this dealership and it did not disappoint! Highly recommend. More

by Justine H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Nov 29, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the wonderful review and for traveling to Banks Chevrolet Buick GMC from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Best, Banks Chevrolet Cadillac Buick GMC Team

November 06, 2021

My 2020 Equinox had a recurring problem that took multiple visits to correct. The service department assured me that they would get to the bottom of the issue and they finally did! I was given a lo More

by rudolsl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach, Matt, Andy and a service manager
Nov 29, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Banks Chevrolet Cadillac Buick GMC Team

November 05, 2021

I have been a customer at Banks since my lease began in 2016; I purchased my car in 2019. Their service department is very efficient. My car is always returned vacuumed and washed following service. The More

by tforsten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department Team
Nov 06, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Banks Chevrolet Cadillac Buick GMC Team

November 04, 2021

My family has bought their cars here and I bought mine 4 years ago. Always service it here. Excellent care and friendly staff. More

by Jessica Dooley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bourque
Nov 05, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Best, Banks Chevrolet Cadillac Buick GMC Team

November 02, 2021

The sales man was amazing, all the staff very friendly, we got little gift from them which made our kids very happy!! More

by Cardakovicminela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the name
Nov 03, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Best, Banks Chevrolet Cadillac Buick GMC Team

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