
Banks Chevrolet Cadillac Buick GMC
Concord, NH
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MA residents here! We had the pleasure of buying our first vehicle from Banks with Chris Burnor. My Uncle (Paul Kennedy) previously purchased two Yukon’s with him and had a wonderful experience. On 7/24 first vehicle from Banks with Chris Burnor. My Uncle (Paul Kennedy) previously purchased two Yukon’s with him and had a wonderful experience. On 7/24 as a parent of two little ones (6,4 girls) our worst nightmare happened. I was driving on the highway with my little ones where someone hit us very bad (rear ended us in their Jeep Wrangler) resulting in our 2018 Yukon Denali being totaled. My girls and I “walked” away but being in the car we were in and girls in car seats saved us. With the whole chip thing going on and everything basically not being available this added to the stress of not only just experiencing something so traumatic but now people saying “this could be the worst time to get into an accident” because no cars available. MA there was nothing available so I turned to Chris in assistance and he went above and beyond in our search. From the time of the accident to locating a vehicle thanks to Chris it was under a month. We ended up getting a 2021 Chevy Tahoe Z71 which we love and I once again feel extremely safe driving my little ones in. Chris goes above and beyond and we truly appreciate all his help. My husband looks forward to working with Chris in the near future where we will trade in our Jeep (grand Cherokee) for a truck. Thank you! - J’aime Kennedy Agostino MA resident More
My experience from start to finish was the best I’ve ever had buying a vehicle. My salesman Mike Lienhart was very professional but, understood what I wanted. It was enjoyable experience without any buyers r had buying a vehicle. My salesman Mike Lienhart was very professional but, understood what I wanted. It was enjoyable experience without any buyers remorse at all. I left there knowing I got a great deal & a truck I love. More
I have been looking for over 6 months for a new suburban and finally found the one I wanted at Banks. My sales person Kris Dumont was knowledge and wonderful! and finally found the one I wanted at Banks. My sales person Kris Dumont was knowledge and wonderful! More
I purchased my first vehicle ever from banks just last week. My friend who has purchased many of vehicles through them turned me on to Banks. It was an easy and enjoyable experience the salesman catered t week. My friend who has purchased many of vehicles through them turned me on to Banks. It was an easy and enjoyable experience the salesman catered to my needs as well. Thank you Court I will definitely be back to purchase another vehicle from you. More
Jordan was fantastic salesman, and as always the experience was smooth and easy. Would totally recommend Banks to anyone looking for a new or used car. experience was smooth and easy. Would totally recommend Banks to anyone looking for a new or used car. More
Super friendly and helpful people. This was the absolute best buying experience I have ever had in my 30+ years of driving/ buying cars. I did not spend all day at the dealership thanks to their su absolute best buying experience I have ever had in my 30+ years of driving/ buying cars. I did not spend all day at the dealership thanks to their super helpful internet team. When it came down to the final purchase, everything was quick and easy. Can't say enough good things about this dealership. More
They were attentive to my needs they had the vehicle we wanted at a fair price made the buying a car a pleasant experience. No BS no game playing here’s the vehicle here’s your price out the door Brenden wanted at a fair price made the buying a car a pleasant experience. No BS no game playing here’s the vehicle here’s your price out the door Brenden Hayward was a joy to deal with More
Took Cadillac in for brake light and sunroof repair. Banks wanted $800 for the light. Instead I ordered OEM parts for $360 and changed it myself in 20 min. I am a 52 y/o woman who knows nothing about ca Banks wanted $800 for the light. Instead I ordered OEM parts for $360 and changed it myself in 20 min. I am a 52 y/o woman who knows nothing about cars. I bet they get parts for less and could do the job in 10 minutes. So, why are they charging so much? $440 for labor? Regarding the sun roof, they got it to open and close, but there was still wind noise. We asked them to fix it. We got it back sounding even worse! Mike (service manager?) couldn't even be bother to speak to me for 2 minutes when I picked it up. I spent $40 on a new drip channel and spent a little time adjusting the window and it is now quiet. Something their seasoned expert couldn't do. Will NEVER use them again. More
This dealership was great to work with. The inventory was low and they were flexible. Friendly salesman that looked to support our budget. I would recommend Banks to others. low and they were flexible. Friendly salesman that looked to support our budget. I would recommend Banks to others. More