Banks Chevrolet Cadillac Buick GMC - Service Center

Absolutely perfect service! Staff is friendly and efficient! So happy we bought our Silverado and Cadillac from Banks! Staff is friendly and efficient! So happy we bought our Silverado and Cadillac from Banks! More

Great Service dept. Never any Issues, honest, to the point care. Zach Brosseau as well as the service area always do a great job. Never any issues, always pleasant Never any Issues, honest, to the point care. Zach Brosseau as well as the service area always do a great job. Never any issues, always pleasant More

Had my truck worked on right before dropping off. I found a second problem. Asked if they could look into second problem and they were able to fix both problems and also found recall, which they also I found a second problem. Asked if they could look into second problem and they were able to fix both problems and also found recall, which they also fixed at the same time in a timely manner. Sevice was wondering to talk to and got my truck back sokner then thought. More

I had an appointment booked for an inspection and oil change and tire rotation. They called me that same morning and told me that I didnt need an appointment for that and that they had cancelled the app change and tire rotation. They called me that same morning and told me that I didnt need an appointment for that and that they had cancelled the appointment. I went into the dealership at the time of my appointment anyway and the line was around the corner of the building and was told it was a 5 hour wait. So I HAD an appointment and instead of honoring something I booked a week earlier they didnt honor it and instead left me in a line for 5 hours. I instead left and came in another day at 6:30 in the morning. That was a disgusting form of customer service that ONLY makes it easy on them and horrible for their customer. Their system had accepted the appointment and they COULD have contacted me BEFORE the day of the appointment so I could make other arrangements, ESPECIALLY when they knew it was going to be a 5 hour wait. Disgusting. More

My visit to Banks Service was for a scheduled oil change and annual state inspection. I did not request a tire rotation or vehicle wash. All that was completed either met or exceeded my expectations. and annual state inspection. I did not request a tire rotation or vehicle wash. All that was completed either met or exceeded my expectations. More

Banks auto is a great dealership to work with,they are very fair and honest to there customers you can't go wrong at banks very fair and honest to there customers you can't go wrong at banks More

Service maintenance was done and the front end was never greased, the oil filter was still loose, the air filter wasn't changed. They are more worried about quantity instead of quality. Have always been hap greased, the oil filter was still loose, the air filter wasn't changed. They are more worried about quantity instead of quality. Have always been happy with the service till the last one. More

I have kids and animals I brought my car in for interior cleaning it was a complete mess lots of spills slime you name it, I am amazed it’s like brand new I am very satisfied at their detail work. They defi cleaning it was a complete mess lots of spills slime you name it, I am amazed it’s like brand new I am very satisfied at their detail work. They definitely do an excellent job. More

I brought my 22 Silverado in for its first service. The gentleman guiding the vehicles in asked what I was in for and I told him. He replied, I Hope you have at least 3 and a half hours. I said that I The gentleman guiding the vehicles in asked what I was in for and I told him. He replied, I Hope you have at least 3 and a half hours. I said that I have no choice as I needed it done. No wanting to wait so long, I called my wife to come pick me up. No sooner do I arrive home and my phone rings. You truck is done. Really?? I would have waited. More

As a Business Owner I will always bring my vehicles to banks not only because they are the closest to my business but because they are fair on pricing and won't give you the run around. banks not only because they are the closest to my business but because they are fair on pricing and won't give you the run around. More