Banks Chevrolet Cadillac Buick GMC - Service Center
Concord, NH
676 Reviews of Banks Chevrolet Cadillac Buick GMC - Service Center
I had my 2022 GMC Acadia service the other day. Making the appointment was a breeze, the check in process swift and easy, I was updated on the progress and what issues needed to be corrected. At Making the appointment was a breeze, the check in process swift and easy, I was updated on the progress and what issues needed to be corrected. At the end of the day the pick up of my vehicle was quick and easy. They even washed the vehicle and had someone bring it around to the door so I wouldn't have to go looking for it. Is it any wonder why I continue to purchase and have all my vehicles serviced at Banks! More
Needed state inspection and oil change on my 22 Colorado. Got scheduled within a week or two. Not a two month wait. Nice waiting room. Pleasant service advisor. Also had some concerns about warranty items. T Got scheduled within a week or two. Not a two month wait. Nice waiting room. Pleasant service advisor. Also had some concerns about warranty items. They were addressed and explained. My favorite service perk, my truck was returned washed. This is a pet peeve of mine. I have a new suv from another brand and had a Sedan prior and could never get them washed. More
I went for a simple oil change, low tire and software update and I always like the friendliness of the staff and I always leave there not feeling like I got bad service. update and I always like the friendliness of the staff and I always leave there not feeling like I got bad service. More
Don’t get me wrong getting me in for service in two day was great. But a $300 dollar markup was a little much I know it’s an I know it’s a dealership so you do that kind of thing so I can’t complain about was great. But a $300 dollar markup was a little much I know it’s an I know it’s a dealership so you do that kind of thing so I can’t complain about that I can, but it I won’t do any good and waiting four hours was kind of ridiculous! I hope the oil wash changed in the plow not just sprayed a little lubricant on the bolts. For $700 you would have thought you could have washed it and not parked it so far that I had to get a ride to pick it up. You new I was waiting and then the lady that checked me in was adamant about that she called me twice and then she had to come out to the waiting room to To get me I showed her that there was no call and she also knew that I was waiting not sure Why she just couldn’t come out and tell me like she did that the truck is ready. I’m just telling you about the service I had because you ask. Tom Bilodeau More
Cant beat the drive-up quick lube at Banks. As a professional with an unpredictable schedule, if I get 3hrs free on a random afternoon, I know I can swing in for a quick service at Banks! As a professional with an unpredictable schedule, if I get 3hrs free on a random afternoon, I know I can swing in for a quick service at Banks! More
The service center called me when my truck told them it needed to be serviced! I dropped it off the night before, key drop service was easy to understand and I felt confident leaving my truck. It was compl needed to be serviced! I dropped it off the night before, key drop service was easy to understand and I felt confident leaving my truck. It was complete in a timely manner, and I really appreciate the hours they are open since I ended up working late that day! More