Barbee's Freeway Ford

Barbee's Freeway Ford
4471 East Evans Avenue
Denver, Colorado 80222
(303) 757-3673

Manufacturer: Ford

Most Reviewed Employees
Dustin Gonzales Dustin Gonzales
Internet
Jordan Arnesen Jordan Arnesen
Ron Clark Ron Clark
Phil Mctaggart Phil Mctaggart
Internet
Irwin Galina Irwin Galina
Retail
Jeff Quartuch Jeff Quartuch
John Funes John Funes
Finance Manager
Mark Faricy Mark Faricy
Used Car Manager
Reggie Robinson Reggie Robinson
Internet
Geoff Swett Geoff Swett
General Sales Manager
Need a New Car?

Dealership Amenities
Automated Car Wash
Cable TV
Customer Lounge Area
Express Service
Free Coffee
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 8:30 AM - 8:00 PM

Sunday: 12:00 PM - 6:00 PM

Twenty-Four Month Rating: 4.6/5
174 Reviews
Barbee's Freeway Ford

Overall Score: 5 Star Rating4.6



About Barbee's Freeway Ford
Certified: Barbee's Freeway Ford
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Barbee's Freeway Ford has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.


ljm731
5/1/2012 4:39:51 PM

Overall Score: 2 Star Rating   2.2  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Otis Barrett

My Review of Barbee's Freeway Ford:
I have been taking my teenage son's Taurus to Freeway Ford for service for 5 years. Problems are repaired, only to have to be repaired again. Case in point: at 76,400 miles the driver's side power window would no longer go all the way up. Freeway Ford fixed it for $340. At 77,300 miles (900 miles later), the same window was stuck. Freeway Ford repaired it for $110. At 80,675 miles (3,375 miles later), the window again is stuck. We were quoted another $400 to repair it. They didn't think it was strange that the window was broken again. We decided to take it somewhere else for repairs. Freeway Ford insisted on charging us $30 to diagnose the problem.

I had a similar problem with the transmission. Freeway Ford fixed it, but within a year it had to be repaired again.

Not only do I not trust their ability to repair cars, but there is zero customer service. They insist they are always right, even if they can't explain why their repairs never last.

I would never take a car there for repairs again.

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rmozer
4/30/2012 12:48:16 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jordan Arnesen

My Review of Barbee's Freeway Ford:
Joradn Arnesen did a great job helping us pick out the right car for me and my family. There were a few minor details after the sale that I thought could be improved on but nothing Jordan did.

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ckinz
4/17/2012 2:43:21 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jordan Arnesen

My Review of Barbee's Freeway Ford:
Jordan Arneson is very knowledgeable of the products he is selling, and I would love to buy another truck from him in the future. He really helped me set up my new Sync system! Thanks Jordan for all of your help!

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Bill.D
3/23/2012 6:52:03 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jordan Arnesen, Phil Mctaggart

My Review of Barbee's Freeway Ford:
Jordan and Phil took the time to walk through all the electronics features of the Ford Edge the blind spot alert without me feeling like we were rushing through the presentation. They offered a couple of test drives and follow-up me afterwards without the typical pushy feeling you usually get from a car dealer.

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khidava
3/23/2012 1:15:08 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jordan Arnesen

My Review of Barbee's Freeway Ford:
My experience with freeway ford was wonderful. they were quick and highly efficient. i love the fact that i was able to deal with one salesman from begining to end. it helps build trust and confidence int the salesman and the business in general. they were very nice and willing to help a young man in desperate need of reliable transportation, and they delivered exactly what i needed. thank you freeway ford for all of your help in getting my new "used" car.

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Jeweldine Blair
3/6/2012 3:29:23 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Oly Novinski

My Review of Barbee's Freeway Ford:
I found the service to be prompt and returned promptly after repairs. Arrangement for
transportation home and promptly furnished for auto pick-up. Repairs were reasonable.
Mrs. Jeweldine Blair, customer

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gerry1310@msn.com
2/21/2012 1:39:23 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dustin Gonzales

My Review of Barbee's Freeway Ford:
Dustin was an excellent sales person he was extremely helpful and knowledgeable about car I purchased and also took the time to teach me the Sync system and helped me sync my phone before I left with the car. Great overall experience

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gbhast
2/17/2012 7:30:33 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Craig Moravy , Steve Eiter

My Review of Barbee's Freeway Ford:
I have been a sales and routine service customer since 2003. I have NEVER been disppointed by the professional, informed and fast customer service provided by Craig Moravy and Steve Eiter's department.

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evhouser
2/8/2012 6:16:30 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Dustin Gonzalez

My Review of Barbee's Freeway Ford:
Dustin was very helpful and personable. He was professional and treated me as a person and not a potential sale. I felt strongly that I wanted my mechanic to look at the car before I signed anything and Dustin allowed it though it is not the usual routine. The price negotiating contained a minimum of "dealer nonsense" and the actual sales paperwork was very well organized and efficient. I would consider using this dealership over others that I have used in the past. I feel I got a good car at a fair price.

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kyled
1/31/2012 1:28:14 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jordan Arneson

My Review of Barbee's Freeway Ford:
Very pleased with Jordan's help. Wasn't too pushy, but was very knowlegeable and helpful. Would have liked the paperwork to go through faster. Took too long from time we agreed to time we left.

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