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Basil Ford
Cheektowaga, NY
622 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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622 Reviews of Basil Ford
October 03, 2025
Absolutely disgusted with my treatment this time was told to go to another dealership out of the area that was cheaper than Basil price they didn't even try to keep me as a customer will never go there again to go to another dealership out of the area that was cheaper than Basil price they didn't even try to keep me as a customer will never go there again received a call from a Charlie he didn't even put effort into trying to see me a vehicle..who does that ..no more customer satisfaction or going above and beyond to get you to stay as a customer More
by Christine
Employees Worked With
None of these Charles and Tammy
August 14, 2025
Chris arrived on time and completed the service and inspection in under an hour. He was very pleasant and friendly as well as knowledgeable about the vehicle. inspection in under an hour. He was very pleasant and friendly as well as knowledgeable about the vehicle. More
by mjfjr
Employees Worked With
Chris, Mike Worthington, Frank Zambito
June 04, 2025
Very responsive to my inquiries and questions regarding the vehicle. Stayed in touch with me through email and text. Thanks to Tammy internet sales rep to set up the appointment with Nick Valint. Nick had the vehicle. Stayed in touch with me through email and text. Thanks to Tammy internet sales rep to set up the appointment with Nick Valint. Nick had everything ready for me before I went to the dealership. It was smooth transaction. More
by Samadmd
Employees Worked With
Tammy Meng, Nick Valint.
May 05, 2025
Have had to take my vehicle in 5 times for the same issue and they keep making things worse and not fixing them and when I bring up new issues caused by what they messed up they want me to pay for it when it and they keep making things worse and not fixing them and when I bring up new issues caused by what they messed up they want me to pay for it when it was their fault it’s broken. Worst service experience I’ve ever had More
by Elidaws5547
Employees Worked With
Jeremy, Alex
March 06, 2025
I always have a positive experience at the Basil Ford Service Department. Aaron is incredibly friendly, knowledgeable and extremely accommodating. He and the staff go above and beyond to ensure my car Service Department. Aaron is incredibly friendly, knowledgeable and extremely accommodating. He and the staff go above and beyond to ensure my car is serviced properly and in a timely manner. The door to door car service is so convenient. I highly recommend them! More
by kathleenbenson
Employees Worked With
Aaron Miechurski
