Basil Ford

Rotten experience. Old school sales tactics, VERY HIGH PRESSURE. Razzle dazzle, running back and forth to 'sales manager' and 'it's not up to me', high pressure to sign the deal NOW without even knowing PRESSURE. Razzle dazzle, running back and forth to 'sales manager' and 'it's not up to me', high pressure to sign the deal NOW without even knowing the price. Salesperson talk down to me and start acting mad when you refuse to sign right now. Outright agression when I got up to leave. Very personal questions asked. Uncomfortable from the get go. I left very p***ed off after wasting my time for over an hour. Everything was hand written on scratch paper, with vague offers. Headache when I got home. They were worse than Jerry Lunderguard who was the salesman from the movie Fargo. Overall horrible experience and I would suggest going elsewhere. More

I will never do business with Basil or Ford for that matter again. After taking my van in for 3 recalls, they give me a rental "CAR" even after I advised them I needed a VAN to get my handicapped finace matter again. After taking my van in for 3 recalls, they give me a rental "CAR" even after I advised them I needed a VAN to get my handicapped finace around got nothing but the run around for the next 8 weeks. Now they are refuseing to reimbuse me money I am out due to having to use a friends van. VERY FRUSTAED & UPSET WITH THE SERVICE I RECEIVED!! More