Basswood Chrysler Dodge Jeep Ram - Service Center
Fort Payne, AL
22 Reviews of Basswood Chrysler Dodge Jeep Ram - Service Center
I brought my jeep in to replace the ambient temp sensor. The person who mainly does the parts ordering was on vacation which meant no one else was able to order my mirror. I had to call the following Monday The person who mainly does the parts ordering was on vacation which meant no one else was able to order my mirror. I had to call the following Monday to get him to order the mirror for my jeep. I find it crazy that only one person has the capability to order parts. More
They went above and beyond to help me while getting my vehicle fixed. Dalton was a pleasure to work with and got me where I needed to be while I was out of town. vehicle fixed. Dalton was a pleasure to work with and got me where I needed to be while I was out of town. More
Service technician was not customer service oriented as I had to repeatedly call to get any information as to status of my repairs and had to repeat myself on each call. Mechanics did good job and did repair had to repeatedly call to get any information as to status of my repairs and had to repeat myself on each call. Mechanics did good job and did repair Jeep satisfactory. More
No problems waiting and waiting for no more than 10 minutes to set up a take my car and get it back to me in a bag 45 minutes minutes to set up a take my car and get it back to me in a bag 45 minutes More
The service was fantastic didn’t have any problems going to turn in my truck and next week for service again today very goodness no service to turn in my truck and next week for service again today very goodness no service More