Baumann Auto Group - Service Center
Fremont, OH
26 Reviews of Baumann Auto Group - Service Center
Matt was polite, patient with my many questions and informative as to current situation with my vehicle. Part came in sooner than anticipated, so that was an extra bonus and it was covered under warran informative as to current situation with my vehicle. Part came in sooner than anticipated, so that was an extra bonus and it was covered under warranty! More
Great service department, quality team. They have a wide selection of quality new and previously owned vehicles with a good sales team. They have a wide selection of quality new and previously owned vehicles with a good sales team. More
I made an appointment and when I arrived I was greeted promptly and professionally. The service department had my vehicle in the shop within 5 minutes and completed my requested service on time. Great exp promptly and professionally. The service department had my vehicle in the shop within 5 minutes and completed my requested service on time. Great experience! More
Horrible experience dealing with the the warranty company. We spent over $3,000 on a warranty that wouldn’t cover the repair bill based on the verbiage of the claim. My truck was repaired, Fidelity c company. We spent over $3,000 on a warranty that wouldn’t cover the repair bill based on the verbiage of the claim. My truck was repaired, Fidelity called it an adjustment. Claim denied… I was fortunate enough to have the service manager reach out to a ln additional contact, and the claim was accepted. I appreciate the extra steps taken for customer satisfaction… More
Well i think it a good dealer ship and tooj a car in to get looked they fix it but did not put all the parts back on the car so it missing parts and i looked at what they did too the car and you taped two get looked they fix it but did not put all the parts back on the car so it missing parts and i looked at what they did too the car and you taped two wires too two wires and charged me all most 600 dollars so i could have done that and saved 500 dollars and wound have put all the parts back on too More
They are a horrible company that rips off their customers with overpricing and stating their hourly rate is $50 more than average, went in for specific things and they found multiple other items, stay away f with overpricing and stating their hourly rate is $50 more than average, went in for specific things and they found multiple other items, stay away from them! More