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Baumann Auto Group - Service Center

Fremont, OH

4.6
26 Reviews

26 Reviews of Baumann Auto Group - Service Center

Sort by
July 17, 2025

The service department did an excellent job. Easy scheduling. Fast and friendly service. I would recommend to others. More

by SNOSSAMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 23, 2025 -

Baumann Auto Group responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Al Baumann Chevrolet-Buick, INC. and we hope to see you again soon!

July 15, 2025

Matt was polite, patient with my many questions and informative as to current situation with my vehicle. Part came in sooner than anticipated, so that was an extra bonus and it was covered under warran More

by SCORPSUE116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 16, 2025 -

Baumann Auto Group responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2025

Always courteous, and on time! ! Like the waiting room as well! I know my cat is in good hands! More

by JAZZERDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I didn’t get the name
Jul 16, 2025 -

Baumann Auto Group responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2025

Great service department, quality team. They have a wide selection of quality new and previously owned vehicles with a good sales team. More

by Rshearnjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota and Matt
Jul 16, 2025 -

Baumann Auto Group responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

July 09, 2025

I made an appointment and when I arrived I was greeted promptly and professionally. The service department had my vehicle in the shop within 5 minutes and completed my requested service on time. Great exp More

by JFRANKART10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Swecker
Jul 11, 2025 -

Baumann Auto Group responded

Hi there, thank you so much for your positive comments about Al Baumann's service department! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 28, 2025

Horrible experience dealing with the the warranty company. We spent over $3,000 on a warranty that wouldn’t cover the repair bill based on the verbiage of the claim. My truck was repaired, Fidelity c More

by Frank S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Jul 07, 2025 -

Baumann Auto Group responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (419) 332-8236. We look forward to hearing from you.

August 12, 2024

Well i think it a good dealer ship and tooj a car in to get looked they fix it but did not put all the parts back on the car so it missing parts and i looked at what they did too the car and you taped two More

by jhutton006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know
February 21, 2024

Super friendly, honest, services priced OK, a great dealership. No reason to use anyone else More

by Ohio_state.buckeye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
April 19, 2023

They are a horrible company that rips off their customers with overpricing and stating their hourly rate is $50 more than average, went in for specific things and they found multiple other items, stay away f More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Port Clinton
Apr 20, 2023 -

Baumann Auto Group responded

Bradley, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact us at (419) 332-8236 when you have an opportunity, and we will be more than happy to try and turn your experience around.

April 15, 2023

It was a good experience. This is what my daughter told me. She was not happy with the wait but teenagers are a little impatient. More

by Dad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
Apr 20, 2023 -

Baumann Auto Group responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!