Back

Baumann Auto Group - Service Center

Fremont, OH

4.3
18 Reviews

18 Reviews of Baumann Auto Group - Service Center

Sort by
April 19, 2023

They are a horrible company that rips off their customers with overpricing and stating their hourly rate is $50 more than average, went in for specific things and they found multiple other items, stay away f More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Port Clinton
Apr 20, 2023 -

Baumann Auto Group responded

Bradley, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact us at (419) 332-8236 when you have an opportunity, and we will be more than happy to try and turn your experience around.

April 15, 2023

It was a good experience. This is what my daughter told me. She was not happy with the wait but teenagers are a little impatient. More

by Dad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
Apr 20, 2023 -

Baumann Auto Group responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 14, 2022

The bodyshop and the manager there went over and above to help get the issue taken care of with the work that was previously done. He went to the insurance company and got them to cover the work under the or More

by mpero108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tayshaun bodyshop manager
October 14, 2021

I have purchased several vehicles both new and used from Baumann Chevy in Fremont, Ohio and always felt like I was treated fairly and with respect. Their service managers are also just as good and I trust More

by jgf802
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The guys at the service desk!
June 10, 2021

I dropped off my car because of a engine light on. I requested the car be hooked up to the computer for a code reading. They replaced parts that they reported to me were bad. I was disappointed that my More

by Ann Karr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay and maybe Dylan
February 17, 2020

Always have the best experience at Baumann. In and out of there in a half hour. Very friendly and so knowledgeable. They are the best!! Highly recommend!!!! More

by Heathermore06
Recommend Dealer
Yes
Employees Worked With
Jay Schafer
August 12, 2016

Extremely poor service and very lengthy. I was not at all pleased with my experience with the service department. It was a very lengthy process in which the end result was not satisfactory, n More

by hordenebulah
Recommend Dealer
No
Employees Worked With
Mike
February 12, 2015

Don't trust the service department. Don't trust Al Baumann service department. Was quoted a repair over the phone of $527. Upon completion of the repair was told the part was $527 and t More

by Daubs2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave
2