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Bavarian Auto Group
Kansas City, MO
23 Reviews
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23 Reviews of Bavarian Auto Group
September 23, 2021
This is a horrible place and when you write a review about your experience they claim you are mistaken and confused about where it happend. I guess there is another used car lot that sales overpriced B about your experience they claim you are mistaken and confused about where it happend. I guess there is another used car lot that sales overpriced BMW CALLED Bavarian Auto and some rude salesperson named Mike that helps. This place gets a one star rating because I could not give them a negative rating. More
by Upset Customer
Employees Worked With
MIKE Kaplan
Helpful June 05, 2020
Second to None I have bought and leased many cars over the years and I can confidently say I have never had an experience like this. Mike and Jan are simply the bes I have bought and leased many cars over the years and I can confidently say I have never had an experience like this. Mike and Jan are simply the best of the best. From knowledge and passion for the cars, to courtesy and customer service for their clients... they are absolutely above and beyond. It's a hands on white glove service from start to finish, and they are very detail oriented. Mike is a straight shooter with a gentle disposition and a wealth of knowledge. No pressure, no gimmicks, no BS. Janet will walk you through the acquisition process step by step with ease, efficiency, and grace. Together they make a rather dynamic duo. More
by paul h
Employees Worked With
Mike Kaplan, Janet Kaplan
January 18, 2020
I have purchased 2 BMWs from Mike and Janet. You will not find a more knowledgeable and honest dealer than this one. This is the best place to find a quality used BMW. find a more knowledgeable and honest dealer than this one. This is the best place to find a quality used BMW. More
by MattB
Employees Worked With
Janet Kaplan
December 03, 2019
I have purchased cars from them, mostly BMWs, for more than 35 years. They sell carefully curated, quality cars at fair prices. Janet and Mike are knowledgeable, professional, friendly and responsive. As than 35 years. They sell carefully curated, quality cars at fair prices. Janet and Mike are knowledgeable, professional, friendly and responsive. As much as anything you, I appreciate that they make the experience enjoyable and easy! More
by pack
Employees Worked With
Mike Kaplan, Janet Kaplan
November 04, 2019
My Latest Purchase from Bavarian AG We have purchased several BMW's from Bavarian AG over the past 15 years. Mike and Janet have a solid reputation for providing great personal service i We have purchased several BMW's from Bavarian AG over the past 15 years. Mike and Janet have a solid reputation for providing great personal service in buying used BMW's. They are very meticulous in finding the exact BMW to fit our needs. Mike treats each purchase as if it was his own car giving us total confidence that we are buying the best available car on the market. The cars are priced right and we have always felt good about the value of the BMW that we are buying. Mike and Janet are a pleasure to do business. More
by David S
Employees Worked With
Mike Kaplan, Janet Kaplan
October 15, 2019
Surprise Birthday Gift. Bavarian Auto Group sourced a perfect car for what we had in mind, In addition went above and beyond for the delivery, cannot thank them enough. Wonde Bavarian Auto Group sourced a perfect car for what we had in mind, In addition went above and beyond for the delivery, cannot thank them enough. Wonderful experience, our 3rd car from them. More
by T. Allen
Employees Worked With
Mike Kaplan, Janet Kaplan
August 19, 2019
Horrible!!! Horrible interaction with public. If they don't like talking to people then find a job hiding in a cubicle where they stare at the wall all day. Absol Horrible interaction with public. If they don't like talking to people then find a job hiding in a cubicle where they stare at the wall all day. Absolutely the rudest people I have ever dealt with I agree with the most recent user's comments. If you want a decent experience take your business elsewhere. More
by CodyBoi1313
Employees Worked With
Michael Kaplan, Janet Kaplan
April 07, 2019
Poor customer service Was in the market for a new car. Or I should say used car that is new to me if that makes sense. Was not treated very well at this place. No one wai Was in the market for a new car. Or I should say used car that is new to me if that makes sense. Was not treated very well at this place. No one waited on me and they seemed to only want to help people who looked like they had money. More
by Upset Customer
Employees Worked With
Mike
March 16, 2019
2016 BMW M6 I had the pleasure of working with Mike and Janet on the purchase of a 2016 BMW M6. Mike has to be one of the most informed BMW guys out there. He pro I had the pleasure of working with Mike and Janet on the purchase of a 2016 BMW M6. Mike has to be one of the most informed BMW guys out there. He provided a thorough review of the car and the condition was better than I could have imagined. I would have no problem doing business with them again in the future. More
by JohnnyO
Employees Worked With
Janet Kaplan
October 23, 2018
Elite BMW Resource Bavarian was fantastic to work with in finding exactly the BMW I wanted. I will work with them again. They know more about BMW than anyone I have eve Bavarian was fantastic to work with in finding exactly the BMW I wanted. I will work with them again. They know more about BMW than anyone I have every worked with. More
by Brian S
Employees Worked With
Mike and Janet
