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Baxter Toyota Lincoln

Lincoln, NE

4.9
1,614 Reviews

8600 S 33rd St

Lincoln, NE

68516

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Showing 1,614 reviews

October 19, 2013

Their trade in price on a used car was only 1/3 of the price they listed the trade in for. I would not recommend this dealer to anyone. They do not offer a fair price for a trade in of thier own brand. More

by Lbrumm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Groh
Oct 21, 2013 -

Baxter Toyota Lincoln responded

On behalf of Performance Toyota of Lincoln, I apologize that you feel we were not fair with the trade value of your vehicle. It is both necessary and important to evaluate each trade-in based on the condition and performance of the vehicle. If you have time and are willing I would like the opportunity to speak with you in further detail regarding your experience. Please contact me at 402-476-4000. I look forward to hearing from you. Sincerely—Biff Madsen, General Sales Manager.

September 25, 2013

Trust is hard to establish within the auto & auto service industry, and I trust Evan Meyer. Without question, he is legitimately the reason I have brought my 2008 Toyota Camry to Performance for eac More

by JDIL20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Meyer
Sep 25, 2013 -

Baxter Toyota Lincoln responded

Thank you so much for sharing your satisfaction with us and others. Evan has been an essential member to our team here at Performance Toyota of Lincoln, and it is great to hear that he has been able to take such great care of you over the years. If you have not yet made a commitment to the CR-V, give us a call. We have access to nearly any make and model and would be happy to help you find the perfect SUV to replace her old one. Let us know how we can help! Thank you--Biff Madsen, General Manager.

September 25, 2013

Mark Groh was simply outstanding! Very responsive and the reason for our purchase at Performance Toyota in Lincoln. He followed up in a very timely fashion via the internet and by phone. He was the More

by chrishpetersen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Groh
Sep 26, 2013 -

Baxter Toyota Lincoln responded

Thank you for sharing your recent experience with us and others. It is so great to hear that Mark was able to provide you with such an outstanding purchasing experience and follow-up with you promptly to ensure you are still satisfied with your new vehicle. We wish you the best and look forward to working with you again in the future when the time is right. Thank you--Biff Madsen, General Sales Manager.

September 12, 2013

Mark made it easy for us to do business from another state - we did everything over the phone. He sent pictures and answered all of our questions so we felt comfortable purchasing the car without seein More

by cooper68521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Groh
Sep 16, 2013 -

Baxter Toyota Lincoln responded

Thank you for your kind words! Mark has been a valuable member to our team here at Performance Toyota of Lincoln for quite some time. It is great to hear that he was able to make your purchasing process go smoothly. Enjoy your new vehicle and let us know of any additional sales, or services we can assist you with. Thank you—Biff Madsen, General Manager.

September 02, 2013

I went to the dealership because they have a large selection of vehicles. A friend had worked with Mark Groh and referred him to me. Mark was great and even though the dealership had a large selecti More

by stever910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Groh
Sep 04, 2013 -

Baxter Toyota Lincoln responded

Thank you for taking the time to share your detailed experience with us at Performance Toyota of Lincoln. Mark is an essential member to our team and it is excellent to hear that he has been able to make you feel comfortable and provide you with a professional purchasing experience. I do apologize for any miscommunication that occurred during your finance portion. We certainly never intended to mislead you in any way. I hope you enjoy your new vehicle. Please let us know if there is anything we can do to help you in the future with any sales or service needs you might have. Thank you—Biff Madsen, General Sales Manager.

August 24, 2013

We began our search for a new Toyota Camry Hybrid on Kelley Blue Book. We choose Performance as one of two dealerships closest to us. We heard back from Jim Colombi very quickly. We were able to make More

by DallasWymore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Colombi
Aug 26, 2013 -

Baxter Toyota Lincoln responded

Thank you for sharing your recent experience with us at Performance Toyota of Lincoln. The Toyota Camry Hybrid is an excellent vehicle and I am happy to hear that we were able to make your purchasing experience pleasant and prompt. James has been a staple member to our team and it is great to hear that he was able to go above and beyond to get you the best financing rate on your new Camry Hybrid. Please let us know if there is anything else we can do to help you with your future automotive needs. Thank you—Biff Madsen, General Sales Manager.

August 21, 2013

I went to the dealership to check the possible oil leak problem on my 2000 toyota corolla and got an excellent service and advice on future usage, which was very helpful since I'm a new driver. More

by Marinita1003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
Aug 22, 2013 -

Baxter Toyota Lincoln responded

Thank you for your kind words. I am happy to hear we were able to take care of that oil leak for you, and provide you with excellent service too. We look forward to working with you again in the future whether it is for sales, or service. Thank you—Biff Madsen, General Sales Manager.

August 14, 2013

We purchased out Highlander from Performance a few years ago. Everytime I've made an appointment to have my car serviced or any questions, Evan Meyer is the one I deal with. He is able to get schedule me r More

by sbnne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Meyer
Aug 14, 2013 -

Baxter Toyota Lincoln responded

We appreciate you taking time time to share your satisfaction with our dealership services. Evan is an essential member to our team and it is great to hear that he has been able to accommodate you and provide you with a professional, and friendly, service. Thanks again for your kind words. We look forward to working with you again, whether it is for sales or service. Thank you--Jason Stellingwerf, Service Manager.

August 13, 2013

Thank you so much to Evan and the team in the service center! There were so professional and did an excellent job of working with the insurance company and getting everything done in a timely fashion. H More

by dmb1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Meyer
Aug 14, 2013 -

Baxter Toyota Lincoln responded

Thank you for giving us the opportunity to earn your business. Our priority is to make sure our customers have the best experience and service possible and I am pleased to hear that Evan was friendly and was able to make your experience a pleasant one. I hope your vehicle is running better than ever. Let us know if you have any other questions or if there is anything else we can help you with. Thank you—Jason Stellingwerf, Service Manager.

August 12, 2013

After a previous bad experience at Performance Toyota with James Columbi, we returned for a new Toyota and this time, worked with Mark Groh. The experiences were like night and day. We bought a 2013 To More

by mimimann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Groh
Aug 12, 2013 -

Baxter Toyota Lincoln responded

Thank you for sharing your recent experience with us at Performance Toyota of Lincoln. Mark works hard to ensure his customers are happy and satisfied with their decision prior to making any sort of commitment and I am happy to hear that he was able to take such great care of you. I am sorry to hear that your previous experience was less than excellent; however, I am glad we were able to regain your trust and prove our dedication to our customers to you. We appreciate the opportunity to earn your business and we look forward to continue providing you with the best automotive and customer services in the industry. Thank you—Biff Madsen, General Sales Manager.

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