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Baxter Volkswagen Omaha
Omaha, NE
213 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 213 reviews
March 10, 2026
OUTSTANDING SERVICE I WILL GO TO ANYONE BUT DUSTIN VERY EASY TO WORK WITH ANSWERED ALL MY QUESTIONS AND DID NOT MAKE ME FEEL LIKE I WAS BOTHERING HIM EASY TO WORK WITH ANSWERED ALL MY QUESTIONS AND DID NOT MAKE ME FEEL LIKE I WAS BOTHERING HIM More
by tmitch27
Employees Worked With
DUSTIN
March 02, 2026
Every time I go to Baxter Volkswagen Omaha I receive great customer service. Dustin and his team in the service department are very knowledgeable and very kind. As a woman I never feel as if I am being great customer service. Dustin and his team in the service department are very knowledgeable and very kind. As a woman I never feel as if I am being taken advantage of, which is much appreciated. Thank you for taking great care of my vehicle and for treating me as a valued person not just a customer. More
by Sparkle
Employees Worked With
Dustin
February 22, 2026
Duane in the service department helped my daughter and I get her 2018 Atlas back on the road. She had damage to her car due to a jump start that went wrong. Duane and his team gave us a good discount and get her 2018 Atlas back on the road. She had damage to her car due to a jump start that went wrong. Duane and his team gave us a good discount and got her back on the road! Thank you! Outstanding customer service! More
by Sammarc4
Employees Worked With
Duane
February 18, 2026
They were very honest with the used cars information. Handled the sale very professionally and hassle free. I have used this dealership for several purchases over the years and have always had a positive Handled the sale very professionally and hassle free. I have used this dealership for several purchases over the years and have always had a positive experience. More
by Dave
Employees Worked With
I lost his card
February 12, 2026
Had warranty work done on new Cross Sport recently and Justin in service was very informative not only with letting us know the precise issue and why it occurred but also in letting us know progress while Justin in service was very informative not only with letting us know the precise issue and why it occurred but also in letting us know progress while we waited plus came back latter to let us know it would be a little longer due to rear camera taking some time syncing up. I am new to this manufacture and dealership but so far I am happy with the service provided by Baxter VW. More
by plcc
Employees Worked With
Justin
January 21, 2026
Brought VW bug in for oil change. Service was quick. Waiting area comfortable. Informed via text on status. Explained what would be needed at next service call Service was quick. Waiting area comfortable. Informed via text on status. Explained what would be needed at next service call More
by lakedaymama
Employees Worked With
Charles Graham
January 01, 2026
We took the car in for warranty work and had to leave it for a few days. Every single employee we saw both days we were there was friendly and helpful. The facility is always clean and organized. We were in for a few days. Every single employee we saw both days we were there was friendly and helpful. The facility is always clean and organized. We were informed of everything done to the car, except one. I was shocked to see the car had been detailed inside and out! We highly recommend this Baxter VW location!! More
by happyappies
Employees Worked With
I don’t remember names, but EVERYONE!
December 24, 2025
Charlie in the service department was amazing when I showed up without an appointment with my check tire light on. They made time to look at my car and let me know that it was due for a few maintenance showed up without an appointment with my check tire light on. They made time to look at my car and let me know that it was due for a few maintenance items that could be done that day or in the future sometime. He was very knowledgeable and helpful. Thank you so much for taking care of my car and keeping it on the road!! More
by Nat
Employees Worked With
Charlie
