Back

Baxter Volkswagen Omaha

Omaha, NE

4.9
163 Reviews

17220 Burt St

Omaha, NE

68118

Directions

By Type

Showing 163 reviews

January 02, 2024

Vic and Kendra were easy ti work with and so helpful. Got all the I wanted and then some! Thanks! More

by Rhancock0218
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic
Jan 03, 2024 -

Baxter Volkswagen Omaha responded

We're so glad that we were able to go above and beyond your expectations! It was our pleasure. Enjoy your Jetta! With appreciation, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

December 31, 2023

Best Volkswagen dealership I’ve bought a car from! Everyone is kind, professional and knowledgeable. More

by Kklabunde
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendra, Craig
Jan 03, 2024 -

Baxter Volkswagen Omaha responded

We're happy you found our staff to be so supportive during your experience here at Baxter Volkswagen Omaha.Thank you for taking the time to leave us a review! Respectfully, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

December 25, 2023

Connor was great to work with! He helped us find everything we wanted in our vehicle! More

by Lizaklucas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Johnson
Dec 27, 2023 -

Baxter Volkswagen Omaha responded

We are so happy to read such a great review about Baxter Volkswagen Omaha! We hope to be of service to you again in the future. Best wishes, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen Omaha

December 17, 2023

These guys and Gals are amazing. Great communication and service. Highly recommend. I wouldn't buy or service my cars anywhere else. Cade is on top of his game in service and Vic wil More

by Tangorlz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic and Cade
Dec 19, 2023 -

Baxter Volkswagen Omaha responded

Tangorlz, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baxter Volkswagen Omaha. Thank you so much again for your feedback! We hope you have a great day! With appreciation, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

November 20, 2023

I bought a 2021 Jetta from Baxter Village point a few months back. The sales experience was painless and I am happy with the vehicle as it is one of the nicest and best engineer cars I’ve ever owned. More

by lehnland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Rashad Duane and other members of the Service crew who I will get to know better overtime.
Nov 20, 2023 -

lehnland responded

Good team. The following video has very little to do with the experience that I have tap Baxter, but depart about a good team is what is relevant. https://youtu.be/V_gLOUbQZgk?si=D867UCXNjdTCO6hp

Nov 22, 2023 -

Baxter Volkswagen Omaha responded

Thanks for the five stars! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! With appreciation, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

November 17, 2023

We enjoyed working with Vic Beanum. He was very knowledgeable and professional. He was very patient with my OCD husband. We did not feel pressured to purchase a vehicle. We would recomm More

by Terri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Beanum
Nov 22, 2023 -

Baxter Volkswagen Omaha responded

Terri, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

November 15, 2023

The buying process was so easy, no pressure. Salesman Vic was great and had a lot of knowledge, very professional. It was the best vehicle purchase experience we have ever had. More

by AllenT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic in sales
Nov 21, 2023 -

Baxter Volkswagen Omaha responded

Allent, we are so happy to read such a great review about Vic and our team at Baxter Volkswagen Omaha! Until the next time we meet, take care! With appreciation, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

November 08, 2023

I appreciated the customer service from the service representative, Charles. Miscommunication was quickly rectified. My Jetta is running well after the service. My one suggestion is reminding customers More

by racquet167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Nov 10, 2023 -

Baxter Volkswagen Omaha responded

Thanks for taking the time to let us know how we did. We appreciate you sharing your experience and we will continue to strive for complete satisfaction! Respectfully, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

November 01, 2023

Great communication from my advisor Justin. I felt the assessment of my vehicle’s needs were not excessive nor forced. Prices for work performed were fair. And time to perform the work was with More

by shankin12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin - service advisor
Nov 08, 2023 -

Baxter Volkswagen Omaha responded

Thank you for taking the time to let us know how your visit went! Justin is a wonderful example of how we want all of our guests to be treated and their time valued. Have a great day! Best wishes, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

October 08, 2023

Great service. was in and out in under an hour for a rear brake job. More

by ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Grabowski
Oct 09, 2023 -

Baxter Volkswagen Omaha responded

Thanks for the great feedback, Ryan! Respectfully, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

2
...