Baxter Volkswagen Omaha

Charles did a great job informing me of the services that needed to be done in my vehicle and made sure that my concerns were met. He was kind and on the ball which I appreciated. The quick lube guys are slo needed to be done in my vehicle and made sure that my concerns were met. He was kind and on the ball which I appreciated. The quick lube guys are slow (especially for working in a team). I am not counting that in my review because the customer service from Charles was so good. More

We have dealt with Baxter VW for sometime and we have consistently been greatly fairly and professionally. Reggie was very patient and kind with both of us and always answered our questions and concerns. consistently been greatly fairly and professionally. Reggie was very patient and kind with both of us and always answered our questions and concerns. He helped us with all of our dealings. Thank you Reggie and Baxter for everything. More

Vic and Kendra were easy ti work with and so helpful. Got all the I wanted and then some! Thanks! Got all the I wanted and then some! Thanks! More

Best Volkswagen dealership I’ve bought a car from! Everyone is kind, professional and knowledgeable. Everyone is kind, professional and knowledgeable. More

Connor was great to work with! He helped us find everything we wanted in our vehicle! He helped us find everything we wanted in our vehicle! More

These guys and Gals are amazing. Great communication and service. Highly recommend. I wouldn't buy or service my cars anywhere else. Cade is on top of his game in service and Vic wil Great communication and service. Highly recommend. I wouldn't buy or service my cars anywhere else. Cade is on top of his game in service and Vic will steer you right in sales. More

I bought a 2021 Jetta from Baxter Village point a few months back. The sales experience was painless and I am happy with the vehicle as it is one of the nicest and best engineer cars I’ve ever owned. months back. The sales experience was painless and I am happy with the vehicle as it is one of the nicest and best engineer cars I’ve ever owned. I took it in for the 40,000 mile service which was change the oil check the brake pads rotate the tires check the brake fluid and I use the car for my delivery business. We collectively decided to change the transmission fluid as the car will be enduring extreme driving conditions, driving from Omaha to Kansas City five nights a week. They checked what needed to be checked, and did what needed to be done without any surprises. This is my first car from particular dealership and it’s only my first service many more will come and go as I rack up about 60 to 70,000 miles a year. we know that it is a quality car, and in many way, I’m putting my life in their hands since I drive to Kansas City at 2 AM and winter is coming up. Nobody likes any surprise cost or finding out they didn’t read the small print, whatever they recommend, above and beyond what the manufacturer suggests, I expect to be notified So we can discuss it. So far it’s been a very pleasant experience and is a wonderful. Shout out to the crew at Baxter. More

We enjoyed working with Vic Beanum. He was very knowledgeable and professional. He was very patient with my OCD husband. We did not feel pressured to purchase a vehicle. We would recomm He was very knowledgeable and professional. He was very patient with my OCD husband. We did not feel pressured to purchase a vehicle. We would recommend this dealership and our salesman, Vic, to anyone looking to buy a car. More

The buying process was so easy, no pressure. Salesman Vic was great and had a lot of knowledge, very professional. It was the best vehicle purchase experience we have ever had. Salesman Vic was great and had a lot of knowledge, very professional. It was the best vehicle purchase experience we have ever had. More

I appreciated the customer service from the service representative, Charles. Miscommunication was quickly rectified. My Jetta is running well after the service. My one suggestion is reminding customers representative, Charles. Miscommunication was quickly rectified. My Jetta is running well after the service. My one suggestion is reminding customers on closing hours. I should have done my due diligence, but it would have been helpful. More