Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bay Ridge Subaru
Brooklyn, NY
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,372 reviews
August 26, 2006
I brought my '98 Legacy GT there over this past winter with $112,000 miles on the clock. I reasoned that a genuine Suby dealer would do a good job on a new clutch (I still had the original in it) and a s with $112,000 miles on the clock. I reasoned that a genuine Suby dealer would do a good job on a new clutch (I still had the original in it) and a small oil leak. Wrong, wrong, wrong! From an original estimate of $1,770.00 plus tax, the bill balooned up to over $3,000.00. Jacob Chacko, the service advisor and Steve Cravotta, the manager were always polite and returned my phone calls, but the mechanics are clueless. It took them over a week to find a clutch that "mated" with my car, finally getting an "after market" clutch. The oil leak turned out to be a bad power steering pump. When I brought the car back after three days with the same leak on my garage floor, they insisted that all the expensive work on the seals and rings was justified. I wound up writing a letter to Subaru of North America and to their credit, they sent me a check for $850.00. Stay far, far away from this place! I wouldn't trust them to fix my broiler oven . More
by m. weiss
Employees Worked With
Jacob Chacko, Steve Cravotta
Helpful April 04, 2006
Do NOT purchase a vehicle from these people. Their customer service is just HORRIBLE HORRIBLE HORRIBLE.... 1)They harassed me to purchase an extended warranty... 2)When I bought the car, the ins customer service is just HORRIBLE HORRIBLE HORRIBLE.... 1)They harassed me to purchase an extended warranty... 2)When I bought the car, the inside had all kinds of crud in the console (crumbs, dirt, etc..) 3)I brought the car to the service center 2 weeks after purchasing it to deal with a cold start problem.. I was told "We are really busy, you should take it somewhere else" 4)I brought it back 2 months later at 7am for the same problem and a check engine light.. I was told "We will get back to you by 3pm and may need to keep it overnight... Here I am the next day, 10:30am, I call, they say they haven't even looked at it and will TRY to get to it today. 5)I was also told that I should really get the "Tune-Up" because I am close to 60,000 miles. I had the xxxx thing for 2,500 miles, 2 months.. This should have been done b4 I bought the xxxx thing... It costs $480.00... Just awful awful awfull.... More
by nykevins
