Bayshore Chrysler Jeep Dodge RAM

Best Experience I have never been to a car dealership and left with a positive attitude and all information I needed. JC was warm and made me feel so comfortable with I have never been to a car dealership and left with a positive attitude and all information I needed. JC was warm and made me feel so comfortable with my decision. I never felt overwhelmed or pressured at any time. Thanks JC for a wonderful experience More

Receptionist hangs up on me I got a random voice mail from John Addison, Sales Manager telling me to call Mike Noster or Stanley Clark. When I called to ask to be put on their " I got a random voice mail from John Addison, Sales Manager telling me to call Mike Noster or Stanley Clark. When I called to ask to be put on their "do not call list", the receptionist acknowledged the message that was sent out, but said she had no idea how to get off their list. When I asked to speak to someone else, she just hung up on me. I called back and she didn't even say anything, but just put me on permanent hold. If that is the first person you interface with at this dealership, they have horrible customer service. More

Wonderfull Buying experience My wife and I drove throught the lot just looking at what they had with no intentions of purchasing on this day. I was looking for a 2016 Power Wagon My wife and I drove throught the lot just looking at what they had with no intentions of purchasing on this day. I was looking for a 2016 Power Wagon but I was undecided. We saw a Plum Crazy Purple Challenger sitting on the lot so we stoped to take a look at it. The sales man that came out and talked to us was not pushy and was very nice. I had told him I was not sure if I wanted a Challenger or the Power Wagon but that I would keep him in mind. My wife and I went on to do what we had to do and we talked about it and decided to get the car. We called the sales man and told him that we wanted that Challenger and if he could get started with the paper work, we would be in shortly. After about 30 min he called back and said the one we were looking at was not for sale because someone had put a deposit on it but we could still come in and he could find us one. When we got their we saw the 2016 Plum Crazy Scat Pack on the show room and joked arround about it. After doing some paperwork we eneded up leaving with that car. I am so please with Mike and the staff at Bayshore for how they treated us and the way the worked with us on this process. No one was pushy or had the feeling like they were just trying to meet a quota. I will highly recomend them to friends and family. My wife is already planning on her Challenger. More

Excellent customer service I hardly ever right reviews but I did want to say I had an excellent experience buying my new Dodge Truck from Bayshore Chrysler Jeep and Dodge. John I hardly ever right reviews but I did want to say I had an excellent experience buying my new Dodge Truck from Bayshore Chrysler Jeep and Dodge. John Addison and Bill Dooley were very professional and made the car buying experience a true joy! Plus I got a great truck at an AWESOME deal!!! More

Oil Change Went out of their way to get the truck from NTB after NTB refused to change the oil because it was "overfilled". We had some complications with pregna Went out of their way to get the truck from NTB after NTB refused to change the oil because it was "overfilled". We had some complications with pregnancy and could not get the truck from one place to the other. More

Talking with the General Sale Manager Today is November 21,2015 Bayshore dealership in baytown tx We were talking to a saleperson they call LT then he went talk to the manager.The sale Today is November 21,2015 Bayshore dealership in baytown tx We were talking to a saleperson they call LT then he went talk to the manager.The sale manager was talking to me and boyfriend in his office.He was talking to me about my car that I return to there dealership.He told me I'm not going to give your money back or help you out cause I don't like your attitude so you can get the car off the lot.For the record i didnt have no attitude with him i was just asking him question and he was acting like it was a problem to answer the question.He the one that was all hostile towards me.You would think a man that has a wife and daughters my age would know how talk to a women.But i guess he miss that lesson and guess they let anybody work at car dealership these days.In the whole time we were talking to him he kept asking my boyfriend what is his and my age.Then ask with attitude did you not know you were signing a contract.It the dealership job to go over the contract with the consumer letting them know the car price percentage rate and everything else pretending to that vehicle not going over this is against the law.I told him what kind of question is that if they would told me the total price of the car and explain the contract like to suppose I would of never got the car.I told him don't insult my intelligence in the reason for that was cause he kept mentioning my age acting like i don't know nothing.He made me feel some type of why and I have never been so disrespected in my life.We wasnt even done talking to him in he just to us we can leave cause he done talking to us and we can get out his office.Before we left we made sure we told him that his age define him cause he the one don't know how talk to somebody.First I'm grown women in you would think the manager would be more professional and conduct his self in a respectful matter.Just cause you the sale manager dont means nothing to me you should have a little more respect and better attitude towards people cause I'm the consumer and I have vast number of car buying option available to me at other dealership.You act like the car is not on your property i dont want it cause thats to much money to pay for a chrysler 200.You can not repo a car on your on lot its against the law.I return your car therefore you should return the bank there money.I dont want to deal with a company that isnt polite and respectful.He didn't talk to me how he suppose to he act like my age got something to do with my decision on buying a car now that makes no sense.I find him to be very arrogant,rude, and trying to intimidate me. I want the dealership to give me a paper saying they gone give the bank back there money.I'm trying to talk to the dealership in settle this dispute between us.The purchase of a new vehicle is suppose to be a negotiation between the buyer and dealer.I could file a huge law suit against the dealership for discrimination-the injust or prejudicial treatment of different categories of people or things especially on the grounds of race age or sex.Civil rights law states unlawful discrimination refers to unfair or unequal treatment of an individual based on certain characteristics like age gender race marital status and many more.If the dealers use buyers race age or gender to make statistical inferences about expected profitability of selling to them this is discrimination.I just want them to rescind the contract. More

racist sells and poor hiring. My family went to try get a new vehicle sells man got frustrated that we know how trade ins works. Stared cursing and brought out a Spanish speaking s My family went to try get a new vehicle sells man got frustrated that we know how trade ins works. Stared cursing and brought out a Spanish speaking sells man even thou we speak English and Spanish. Worst dealership ever. More

Miss lead John, I am sending you this email because of the way I felt I was very mislead into coming into your dealership. I was very prepared to buy a ca John, I am sending you this email because of the way I felt I was very mislead into coming into your dealership. I was very prepared to buy a car today for my 27th Anniversary and instead I got a slap in the face. You sent me a note about wanting to look and purchase my Durango. I told my husband this was to good to be true... In your note you even went as far as to say to I would be very pleased with your aggressive offer. So against my better judgement I agreed to come in and look. And even had a car picked out I even went as far as to have a backup one just in case the one I wanted was a little out of my reach. But instead I got the biggest slap in the face with the offer you gave me for my trade in on my car. If that was your aggressive offer that was not even a joke it was an insult. I know that this email will just be over looked and wrote off. But at least I wanted you to know that I was really upset. I am sure that this does not even matter to you but it did to me. I looked at the Blue Book I knew what it was worth and I knew what I could do and instead it was a joke and the fact that I took the time to come to the dealership and get my hopes up. Shame on me for being that trusting in people and their words. I was told this was not going to work and it was just a way to get me in but what little did I know. Well enough said I am just really disappointed because I had talked my husband into letting me trade my car today. And that this would be a wonderful Anniversary Gift... Sincerely Jana Benedick More