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Beck Ford - Service Center

Palatka, FL

4.7
313 Reviews
Call Service Center (386) 271-4339

313 Reviews of Beck Ford - Service Center

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June 16, 2025

Awesome friendly knowledgeable clean respectful they look out for the customer and not just making a sale More

by Jbhudson34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Beck Ford responded

Thanks for the 5-star review! Putting our customers first is always our number one priority. We're happy to know that our Ford Sales team delivered on that commitment. We look forward to assisting you with your vehicle needs on the sales and service side for many years to come.

June 15, 2025

Great service. No coolant in AC system. They did every thing they could to find the leak but couldn't. Serviced the system and added dye. I'll take it back in a More

by JOHNDILL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Beck Ford responded

Thank you for the thoughtful review! We're glad to hear you were pleased with the team's dedication and thoroughness in addressing your A/C issue. Even when the problem wasn’t immediately found, their commitment to follow up shows how much they care. We appreciate your trust and look forward to continuing to work with you to get it fully resolved.

June 13, 2025

Great customer service clean waiting area, always top service and they don’t try and up sale the customers More

by lupe4short21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Beck Ford responded

Thank you for the great review! We're glad to hear you appreciate our clean waiting area, top-notch service, and honest approach. Providing excellent customer care without the pressure of upselling is something we take pride in. We look forward to serving you again!

June 13, 2025

I have received great service thru Quicklane at Beck. Service is quick and done in the best interest of customer. I have called a few times with a question and Jeremy always explained and offered to ta More

by NASHFORD54
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 12, 2025

Employees are very professional and friendly. My car is always ready for the time and date we discussed More

by PWINKLEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 11, 2025

I originally received a "guesstimate" on how much the service was going to cost. I was pleasantly surprised when I picked up my Explorer, which was a couple of hundred dollars less than the quote. Additi More

by VICTOR50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin McMurray
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June 09, 2025

Pleasure to deal with I feel like you’re people are honest I like Michael he is easy to deal with More

by LBD458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Beck Ford responded

Thank your for taking a moment to leave a review. We appreciate the 5-stars and we'll be sure to share your kind words with our team. Thanks for your loyalty. We'll see you next time!

June 07, 2025

The Quick Lane service was excellent as usual. It's my go to place for all my car service needs! More

by bethblloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ike Ettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Beck Ford responded

We absolutely love being your "Go to" place for service! Thanks so much for taking the time to provide feedback and for the 5-stars! We'll work hard to continue to earn your trust and your business! See you next visit!

June 06, 2025

Rex was very kind and Took time to explain to me what was causing the problem how they had attempted to fix it More

by PROZAC1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Beck Ford responded

Thank you for your review! We're glad to hear that Rex took the time to clearly explain the issue and the steps taken to resolve it. Providing transparent and attentive service is important to us, and we’re happy Rex delivered that experience. If you need anything else, we’re always here to help!

June 04, 2025

the atmosphere was great. The service attendants were very nice and and thoughtful and courteous,and seating place was clean More

by millswahoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Jun 04, 2025 -

Beck Ford responded

Thank you for the kind review! We're happy to hear you enjoyed the atmosphere and that our service team made a positive impression. We're also glad that our waiting area provided a clean and comfortable place for you to sit while your vehicle service was being completed . We appreciate your feedback and look forward to serving you again!

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