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Beck Ford - Service Center

Palatka, FL

4.7
339 Reviews

339 Reviews of Beck Ford - Service Center

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August 06, 2025

Great service. Highly recommend for any routine service and maintenance. Team is great to work with. More

by dje6381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2025

Dealership was able to resolve issues with my truck in a timely manner. Provided a nice loaner during the repairs. More

by petelamoreaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Beck Ford responded

Thank you for your review! We're glad we could resolve the issues with your truck quickly and that the loaner helped make things more convenient for you. We appreciate your business and look forward to serving you again!

July 30, 2025

Fast and friendly service. Quicklane never disappoints. The two people working the counter were awesome !!! More

by mthomas90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Beck Ford responded

Thank you for the great feedback! We're glad to hear you had a fast and friendly experience — and that our Quick Lane team delivered once again. We'll be sure to pass along your kind words to the awesome folks at the counter! Looking forward to seeing you next time.

July 28, 2025

They ran like a well oiled machine. Top notch service. Jeremy at the service desk went the extra mile to make sure all of my requests were taken care of. More

by driswall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Beck Ford responded

Thank you for the fantastic review! We're thrilled to hear that everything ran smoothly and that Jeremy went the extra mile to take care of your needs. We'll be sure to pass along your kind words to him and the team. We appreciate your business and look forward to serving you again!

July 26, 2025

Had my 2020 Escape in for a recall of a door issue and had my 40k maintenance done. Everyone was very courteous , waiting room was comfortable (no tea for the Keurig though), and the courtesy van and driv More

by CAROLSFOIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Beck Ford responded

Thank you for taking the time to share your experience! We're glad to hear everything went smoothly with your recall and maintenance visit. It's great to know our team, waiting area, and courtesy van all made a positive impression. We'll take note of the Keurig tea situation—thanks for the heads-up! We appreciate your business and hope to see you again next time.

July 26, 2025

Awesome service, Warranty work was done fast. Even furnished a loaner. Mike the service writer is awesome. More

by hellocellon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Beck Ford responded

Thanks for taking a moment to share your experience. We'll be sure to share your kind words with Mike. Thanks for your business. We'll see you next time!

July 24, 2025

I brought my Explorer in to get alignment and was informed that it needed more extensive repair. Both Mike and Rex was very professional and made sure that I understood exactly what was needed and ke More

by ROBRO140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Beck Ford responded

Thank you for the thoughtful review! We're glad Mike and Rex provided clear communication and professional service throughout your visit. It’s great to hear that you felt well-informed and confident in the care your Explorer received. We truly appreciate your recommendation and will be sure to share your kind words with the entire team!

July 24, 2025

Rick was very professional in showing us and dealing with us on our Escape we purchased. PJ also was very helpful,professional in getting our deal completed, working on our trade in value to make the deal.We More

by sherrilalv
Recommend Dealer
Yes
Employees Worked With
Ike Ettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. PJ Knipp *****************
Jul 28, 2025 -

Beck Ford responded

Thank you so much for the wonderful review! We're thrilled to hear that Rick, PJ, and Ike made your experience such a positive one. It means a lot to us that you felt treated like family—that’s exactly how we want every customer to feel. Congratulations on your new Escape—we’re so glad you love it! Your loyalty and referrals mean the world to us, and we look forward to seeing you again in the future. Welcome to the Beck family!

July 19, 2025

While on vacation from Massachusetts, the rear differential in my truck came apart on a Friday afternoon. After having left a message, Mark Roser called me back. In our conversation, Mark display More

by OAKDALEPROPERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

Great people easy to work with in service. Had my car in and out, great communication. More

by brian.freeman71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Beck Ford responded

Thanks, Brian! We appreciate your feedback and we look forward to seeing you on your next visit!

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