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Beck Ford - Service Center

Palatka, FL

4.8
118 Reviews
Call Service Center (386) 271-4339

118 Reviews of Beck Ford - Service Center

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May 07, 2024

Very pleased with the staff. Always happy with Jeremy and Christin was very efficient and friendly. I have confidence in the staff and thdd we work done. More

by CTMILLER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024

They fixed my car in a timely manner They kept me updated Very friendly manner More

by CONNIELPN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024

Jeremy is great. They did a brake job on all four wheels. After the began to squeal. Found the a brake pad was cracked. They changed all four. He was very pleasan More

by NCDRIGGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Beck Ford responded

Hi Nancy, We are very fortunate to have had Jeremy as part of our team for over 24 years! Customer Service is critical in our business and Jeremy is one of the best! Thank you for providing a review and sharing your thoughts with our community. We appreciate your business and we will certainly look forward to seeing you on your next visit!

Helpful
May 04, 2024

The staff were very friendly. Like the Same day service. Work order accomplished in timely manner. More

by bossgp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Beck Ford responded

Thanks for the 5-star review Mike. We appreciate your business! See you next time!

Helpful
May 02, 2024

Jeremy is the best service advisor. He is always gracious and kind! Even though it is very busy at the quick lane, the services is amazing! More

by MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Beck Ford responded

We appreciate you sharing your experience with us and our community. Jeremy is a great guy and takes very good care of his customers. We'll see you on your next service visit!

Helpful
May 02, 2024

Great guys in the service department Jeremy is always on top of things thanks guys More

by jamesrake61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Beck Ford responded

Thank you James! We appreciate your business!

Helpful
May 01, 2024

Everyone was very kind. . Michael Harrison was very helpful…. Good guy…he answered all my questions. More

by jimandjudyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Harrison. Was very nice and knew all my questions.
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May 06, 2024 -

Beck Ford responded

Hello Jim and Judy! We have a great team of Service Advisors. We'll be sure to share your feedback with Mike. Thanks for taking to time to give us a review and for your business!

Helpful
May 01, 2024

Fast and efficient service. They got to the problem in no time and where able to give me advice on how it was fixed. More

by EGUSTRAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Beck Ford responded

Hi Eric! Thanks for the 5-star review! We're happy to hear that you had a good experience at our dealership. Our team works hard to provide exceptional service. We'll see you on your next visit!

Helpful
April 30, 2024

Always great service. Everyone is polite and courteous. Jeremy is always funny and considerate. It was so pleasure to be there. More

by SUSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Beck Ford responded

Thanks Susan. We want our customers to feel at home whenever they visit our dealership. We appreciate you sharing your experience and we thank you for your business. See you next time!

Helpful
April 29, 2024

Thank you “quick lane” and your mobile service. Got me back on the road fast. More

by DZDARLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Beck Ford responded

Hello Darla! We know that our customers utilize our Quick lane so that they can get back to their day as soon as possible. Our Quick Lane team focuses on fast, efficient and thorough service in order to make sure that happens. We're super excited about our recently launched Mobile Service and have had nothing but positive responses from our customers! Be sure to tell your friends family. See you on your next visit! Thanks for your business!

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