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Beck Ford - Service Center

Palatka, FL

4.8
124 Reviews

124 Reviews of Beck Ford - Service Center

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May 10, 2024

Service was fast! Diagnosis was immediate. Fix was fast. Personnel were polite and knowledgeable also. More

by HOTRODRX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Breedlove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker
May 10, 2024

You have got to be kidding me. The right side door lock actuator on the passenger door of my 2021 F250 stop working. When I got to your service department I was quoted a price of a More

by TUFANO32177
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Courteous and professional! They go the extra mile to ensure that you are treated fairly, and all issues are remedied. More

by digdeeperllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

All around exceptional. Rex is a true asset to your company. Only complaint is the application to schedule service is terrible. More

by fjconway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Good communication, got in ,got out in a reasonable amount of time and the service tech had a friendly demeanor and since of humor. More

by BPDOOLITTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Beck Ford responded

Thanks George! We appreciate your comments and we're happy to be your dealer of choice! See you next time!

May 10, 2024

The dealership was good. The salesperson was good. The car is good I am happy with car More

by gfeaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Sloan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Mahanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Very pleased with the staff. Always happy with Jeremy and Christin was very efficient and friendly. I have confidence in the staff and thdd we work done. More

by CTMILLER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

They fixed my car in a timely manner They kept me updated Very friendly manner More

by CONNIELPN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Jeremy is great. They did a brake job on all four wheels. After the began to squeal. Found the a brake pad was cracked. They changed all four. He was very pleasan More

by NCDRIGGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Beck Ford responded

Hi Nancy, We are very fortunate to have had Jeremy as part of our team for over 24 years! Customer Service is critical in our business and Jeremy is one of the best! Thank you for providing a review and sharing your thoughts with our community. We appreciate your business and we will certainly look forward to seeing you on your next visit!

May 04, 2024

The staff were very friendly. Like the Same day service. Work order accomplished in timely manner. More

by bossgp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Beck Ford responded

Thanks for the 5-star review Mike. We appreciate your business! See you next time!

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