I can't express how much my husband & I appreciate the help, service & concern we received from agent, Dick Barrick, & Beechmont Ford. Our 2014 Escape was totaled after being in a head on crash. Dick Barrick at Beechmont, found the exact car we had asked for & immediately started the paperwork & fiance. He could not have made the process any easier for two injured people, considering most of this was done by phone. Because of the safety features of our 2014.Escape, we both wanted to put our trust in another Ford product.