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89 Reviews of Beechmont Volkswagen - Service Center
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August 03, 2015
Oil change frustration I am always grateful for the work this dealership provides for my Passat, but I am frustrated when I make an 8:00am oil change appointment (that I sch I am always grateful for the work this dealership provides for my Passat, but I am frustrated when I make an 8:00am oil change appointment (that I scheduled a month in advance) and my vehicle wasnt ready for pick-up until 11:30am. When I asked why this happens they tell me that if someone "drops in" for service, scheduled appointments get put aside while the customer waiting in their lobby takes priority!? I essentially wasted 1/2 my morning without a car. Lesson to be learned: just drive in to get an oil change and you'll get right in. More
by Becky
Employees Worked With
I dont remember....
July 30, 2015
Great service Thanks to Tammy in the Volkswagen service department. Excellent customer service. Delivered what she promised and on time. Exceeded my expectations Thanks to Tammy in the Volkswagen service department. Excellent customer service. Delivered what she promised and on time. Exceeded my expectations. She deserves a raise. More
by dbrewer
Employees Worked With
Tammy Hartman
July 16, 2015
Service Department I would like to thank Tammy in the service department for dealing with my tire insurance company and being able to get my flat tire replaced with ease I would like to thank Tammy in the service department for dealing with my tire insurance company and being able to get my flat tire replaced with ease. Each time I go in for any issues or routine maintenance she seems to go above and beyond making sure that I am happy with my service. More
by klindsay26
Employees Worked With
Tammy Hartman
July 03, 2015
Yearly Checkup Again we had excellent service from Tammy Hartman and mechanics. She makes you feel important and describes in detail what will happen on this visit. Again we had excellent service from Tammy Hartman and mechanics. She makes you feel important and describes in detail what will happen on this visit. She also told us what to expect on our next visit which will be our 30,000 mile checkup. It's a pleasure to have a service center who actually cares about you and your car. More
by Tiger Iguana
Employees Worked With
Tammy Hartman
June 30, 2015
Great Team and Service My recent tune up, I worked with Tammy Hartman and had a wonderful experience! She was quick and efficient and had a shuttle ready for us immediately My recent tune up, I worked with Tammy Hartman and had a wonderful experience! She was quick and efficient and had a shuttle ready for us immediately so we didn't have to wait there for the whole 4 hour service! I always feel comfortable at this dealership. I appreciate the down to earth staff and environment. Thanks guys and gals! More
by Mvance53
Employees Worked With
Tammy Hartman
June 29, 2015
Tammy has my back! I have visited Beechmont VW twice since buying my 2009 Volkswagen Jetta Sportwagen TDI used from a private owner in January of this year. Knowing that I have visited Beechmont VW twice since buying my 2009 Volkswagen Jetta Sportwagen TDI used from a private owner in January of this year. Knowing that the car had been serviced at another VW dealership, I wanted the peace of mind of continuing to have VW techs service the vehicle. Coincidentally, the CEL came on just before my first service, and Tammy in VW Service was able to assist me with getting a repair completed under warranty. She made the whole process very easy. On my last, most recent visit for a 70k serivce, Tammy was so helpful and informative, even getting me ready and informed about my 80k service--which isn't for another 10k miles. I feel good knowing I'm in good hands and will always see a friendly face when I visit. More
by jrstick
Employees Worked With
Tammy Hartman
June 18, 2015
excellent service I always receive good customer service when I bring my car in. They give me a good timeline as to when my car will be finished. They will take me ho I always receive good customer service when I bring my car in. They give me a good timeline as to when my car will be finished. They will take me home or pick me up when everything is complete. I just had it in for regular scheduled maintenance. They printed off what is scheduled to be done this time and next. More
by flygirl3
Employees Worked With
Tammy Hartman
June 09, 2015
Serviice on 6-9-15 Beechmont VW service dep't is the best i have ever delt with.Tammy Hartman makes sure that it is the best. She makes sure that you understand the serv Beechmont VW service dep't is the best i have ever delt with.Tammy Hartman makes sure that it is the best. She makes sure that you understand the service needs of your VW,and its service needs at the mileage you have on the car.She is so pleasent,and makes you feel so welcome when it is time for service. Thanks again Tammy,and the service personel who worked on my car. More
by Minttoken
Employees Worked With
Tammy Hartman
June 09, 2015
great service experience This is my third scheduled service - it was quick, easy, & a great value once again! Tammy Hartman made sure we were 100% satisfied, explained what This is my third scheduled service - it was quick, easy, & a great value once again! Tammy Hartman made sure we were 100% satisfied, explained what the next scheduled service will entail and what the amount will be, and called later to confirm the car was running great. More
by rwilson280
Employees Worked With
Tammy Hartman
June 06, 2015
30,00 mile checkup Tammy was very professional, knew my son and spoke very highly of him. She was very personable, car was done in very reasonable time. Would deal with Tammy was very professional, knew my son and spoke very highly of him. She was very personable, car was done in very reasonable time. Would deal with again with no problem. Thanks. More
by heinz57
Employees Worked With
Tammy Hartman
