Belk Ford Mercury

Ford Touch screen repair Super impressed with the service and attention this dealership and Jack Hunt gave us in repairing out Ford Escape. Drop off the night before and out Super impressed with the service and attention this dealership and Jack Hunt gave us in repairing out Ford Escape. Drop off the night before and out by lunchtime....can’t beat it! Highly recommend! More

Service on F150 The service Dept. took care of my oil change and tire rotation in a very short time as I waited. thank you Pam, you are the best!!! My Tech. Bennie The service Dept. took care of my oil change and tire rotation in a very short time as I waited. thank you Pam, you are the best!!! My Tech. Bennie also let me know my air filter was dirty, he actually brought it to show me and I asked him to put in a new one. Thank you Pam & Bennie! More

Service I was so pleased with service I received at Belk Ford Oxford. Needed a small line replaced which was covered under warranty. Rich was my contact and I was so pleased with service I received at Belk Ford Oxford. Needed a small line replaced which was covered under warranty. Rich was my contact and he was super nice. Had large peck in windshield and repairman happened to be at dealership same day so windshield was repaired too. Marvin chauffeured me back and forth to work with a smile on his face. The young lady who checked me out was just as nice and overall it was a great experience! More

Fixed long term problem George was able to alleviate a problem that had frustrated my wife for a couple years. Just amazing! Personable, thorough, professional. In short an George was able to alleviate a problem that had frustrated my wife for a couple years. Just amazing! Personable, thorough, professional. In short an expert able to address issues quickly, effectively and reliably. More

Service repair Great folks and great service. Had an oil leak that was under warranty and guaranteed a timeline. Pam provided a service rental when that timeline was Great folks and great service. Had an oil leak that was under warranty and guaranteed a timeline. Pam provided a service rental when that timeline was not met.....engine light came back on after repair about 3 days later and told to me bring it back in immediately and that they would take care of it. They did and luckily just need the fuel ratio caliberated. Have had nothing but great service from the service team! More

Oil Changes Bought New Toyota Camry 2018 beginning of year, which included Oil change and Car Care package. Your staff in the service department are great! Assi Bought New Toyota Camry 2018 beginning of year, which included Oil change and Car Care package. Your staff in the service department are great! Assistance is quick and knowledgeable. More

Not satisfied with my Rav 4 The purchasing experience was great, however, my Rav 4 has. Even in the shop three times in 5 weeks. I noticed a popping sound when accelerating when The purchasing experience was great, however, my Rav 4 has. Even in the shop three times in 5 weeks. I noticed a popping sound when accelerating when I had owned it less than 1 week. Toyota servicing cannot fins anything wrong and say they can’t hear the sound. Everyone that has rode with me has heard it and it is definitely not normal. I am very frustrated More

Oil change Please keep the Saturday oil change available!! This is a great help for those who work during the week and cannot find time during the work day to g Please keep the Saturday oil change available!! This is a great help for those who work during the week and cannot find time during the work day to get an oil change. More

Recall for my F150 Your staff is great. Pam was great! She got me in and out on a timely basis. She treated me like I was a special customer which I liked because I hav Your staff is great. Pam was great! She got me in and out on a timely basis. She treated me like I was a special customer which I liked because I have bought 3 new vehicles from you in the past five years. I'm always telling people what good service you have and I have the Belk tag on bought of my vehicles to advertise for you. More

On point! They were great. I walk in that Monday morning they took care of my needs. Told me that I only had to wait about an hour. They were great. I walk in that Monday morning they took care of my needs. Told me that I only had to wait about an hour. More