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Bell Chevrolet Cadillac - Service Center
Adrian, MI
49 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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49 Reviews of Bell Chevrolet Cadillac - Service Center
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February 14, 2020
Recall repair top of engine,piston rings,oil consumption Excellent customer service,my concerns were addressed and answered, work was completed in a timely manner,. Came away feeling good about this pretty e Excellent customer service,my concerns were addressed and answered, work was completed in a timely manner,. Came away feeling good about this pretty extensive repair,confident service done correctly. More
by Teri
Employees Worked With
Helpful February 07, 2020
Over and above! Scott and Mark were great. They both went above and beyond in a very difficult situation. Bless you both, I will be back! Thank you for everything! Scott and Mark were great. They both went above and beyond in a very difficult situation. Bless you both, I will be back! Thank you for everything! More
by lisariley
Employees Worked With
Scott, Mark
November 20, 2019
Always get great service at Greg Bell Chevrolet Service Dept gets the job done In a timely manner, manner and keeps you advised of any additional concerns they may find while fixing an existing problem. Gr Dept gets the job done In a timely manner, manner and keeps you advised of any additional concerns they may find while fixing an existing problem. Great staff also. R Schroeder More
by Rdschroeder
August 12, 2019
Oil change Greg Bell Chevrolet service department did a great job of an oil change on my 2018 Silverado they also had a courtesy shuttle which allowed me to do o Greg Bell Chevrolet service department did a great job of an oil change on my 2018 Silverado they also had a courtesy shuttle which allowed me to do other things instead of waiting at the dealership. Awesome place to buy and service your vehicle More
by Kmschroyer
February 11, 2019
They did a great job! Riley and Troy we're instrumental in getting my car fixed quickly and expertly. Everything went smoothly, I am very pleased. Thanks very much! I r Riley and Troy we're instrumental in getting my car fixed quickly and expertly. Everything went smoothly, I am very pleased. Thanks very much! I really appreciate your efforts. More
by laurie
Employees Worked With
Riley, Troy
December 16, 2018
trust your gut NOT what they try and tell you Just took my 2015 Chevy Silverado in for an oil change and also had a factory recall on the steering. For the last few days I could hear and feel what Just took my 2015 Chevy Silverado in for an oil change and also had a factory recall on the steering. For the last few days I could hear and feel what sounded like something rubbing on my drivers side front tire so I asked them to also take a look at it. They put it on the computer and told me it wasn't the drivers side it was the passenger side wheel hub has bearings going bad and I told them that couldn't be correct that I felt it on the driver side. They insisted it was the passenger side. told me it would cost $573 to fix and that it isn't covered on the power-train.. This truck was just bought in August and only has 50K miles on it now. I then went to pay and they tried to charge me for my oil change which was free due to my 2 free oil changes when I bought the truck, this was my second. They also charged me $25 for putting the truck on the computer... I could have gotten my oil changed and the recall done at any other GM/Chevy dealership.. I wont use Greg Bell Chevy again. Later that day I was driving my truck listening to the front left rub and thought something must be wrong so I called the manager and he went into the whole spiel of you can think what you want or you can trust our certified techs.... so I said heres what we are going to do I am going to come pick you up and you're gonna ride with me and hear and feel what I am hearing, he agreed then I heard him asking the tech if he listened to the truck and put a scope on it... he then said your right it is the left they messed up... WOW just Wow. I looked up the part and its $67 on Amazon... Ill put it on myself and save myself $506. Not only are they incompetent but they are also way overpriced. More
by Ryan Silverado
Employees Worked With
Service manager Mark
November 02, 2018
Easy fast & great work! Great body repair on my Silverado from a hit and run accident, helped me through the insurance claim process, then had it scheduled for work to be don Great body repair on my Silverado from a hit and run accident, helped me through the insurance claim process, then had it scheduled for work to be done quickly, and it was ready for pick up a day earlier than planned, all detailed inside and out, looked fantastic! More
by Fishn
Employees Worked With
Brad, body shop manager
October 19, 2018
Customer Service is #1 at Bell Chevy! The service, professionalism & attention to customer service are obvious priorties. Scott & Mark always do an outstanding job of diagnosing & communi The service, professionalism & attention to customer service are obvious priorties. Scott & Mark always do an outstanding job of diagnosing & communicating service needs. Bell Chevy service is worry-free. More
by The Warden
Employees Worked With
Mark & Scott
July 29, 2018
I and my husband bought two new vehicles from Greg Bell We bought two new vehicles from Greg Bell. Sales, Service, and Repair has been done at Greg Bell, with our other vehicles, prior the Auto Centers prov We bought two new vehicles from Greg Bell. Sales, Service, and Repair has been done at Greg Bell, with our other vehicles, prior the Auto Centers proved less trustworthy. Work was unsatisfactory. Greg Bell is trustworthy, and gets the job done right the first time. In sales we got the best deals when purchasing new vehicles. Matt M. Mark T, and Brad in Repairs have been honest and forthright, helpful and courteous even when I ask a silly question. We had two deer hits, the repair dept. Did an excellent job, the service dept. is courteous, and gets the job done right the first time. And I found the salesman, the best. Knowledgeable, doesn't try to force a sale, works with you to get you the right vehicle at the best price-- unlike some competitors. I have no regrets ever in choosing The Bell Chev. We tried the others, we'll stick with Greg and Brad Bell. ( satisfied customer) More
by badbascom
Employees Worked With
Matt.M., Mark T., And the head of repairs. All great.
June 13, 2018
Engine replacement Had a need to replace our engine. It was under warranty, handled professionally, quickly and efficiently. We highly recommend Greg Bell Chevrolet for Had a need to replace our engine. It was under warranty, handled professionally, quickly and efficiently. We highly recommend Greg Bell Chevrolet for purchases or repairs. More
by Soggy
Employees Worked With
Scott and Mark in service and Jason Kohlrus in sales
