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Bell Ford

Phoenix, AZ

4.5
356 Reviews
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2401 W Bell Rd

Phoenix, AZ

85023

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Showing 356 reviews

May 30, 2025

Una excelente compra 😍 me encantó muy bueno el carro y cómodo lo mejor! Recomiendo totalmente el dealer More

by Amandaurdaneta18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Erdman
Jun 02, 2025 -

Bell Ford responded

Hola, gracias por dejarnos una reseña tan excelente y una calificación tan alta. Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita.

May 29, 2025

Courteous, professional service-fixed right first time! ! Special thanks to Paul and Kimberly for their extra care!! More

by cliffcouch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, Kimberly
May 30, 2025 -

Bell Ford responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2025

got me in and out when I was ready to buy, which is what I needed that day More

by rob110318
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
May 31, 2025 -

Bell Ford responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 22, 2025

Bell Ford has always been there for us We own 2 Ford vehicles and have always relied on Bell Ford Paul Abate is so knowledgable and makes us feel confident that we are in good hands More

by phoenixkaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Abate, Bob Erdman
May 24, 2025 -

Bell Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

May 22, 2025

Professional Certious Helpful Reliable Friendly Prepared Mobile unit fixed my problem immediately. Dom was FANTASTIC. More

by TRogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom
May 24, 2025 -

Bell Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

May 20, 2025

Well, after having essentially been dismissed by the customer service manager, here you go internet... Beware of Bell Ford's PREDATORY, DISHONEST, and utterly SHAMEFUL business practices. My F150 More

by Tom DeYoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas
May 31, 2025 -

Bell Ford responded

We’re genuinely sorry to hear about your experience and the frustration it caused. We take accusations of dishonest or unethical practices extremely seriously and are disappointed to learn that you left our dealership feeling this way. While we regret that our prior attempts to explain have not met your expectations, we’d still welcome a direct conversation to make this right. Please reach out to our Fixed Operation Manager Dana Lillie. 602-866-1776

May 12, 2025

Warm, welcoming , clean environment ! My service advisor , Mason, always provides great customer service . My vehicle is always taken care of at Bell Ford. Quality service all around . More

by rteague13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Erdman
May 23, 2025 -

Bell Ford responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 07, 2025

Our vehicle shopping experience was great. The staff was very professional and timely in handling our purchase and our trade in. Bob Erdman was very helpful in showing the vehicles and answer More

by howshel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Erdman
May 10, 2025 -

Bell Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

May 10, 2025 -

Bell Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

May 02, 2025

Adam Bernardini is one of the best if not the best service advisors I have ever had since owning Ford vehicles! More

by bberlese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bernadini
May 09, 2025 -

Bell Ford responded

We are happy we could make your experience a positive one!

April 24, 2025

The staff was professional and very friendly. Repairs were done in a timely manner. No surprise charges. No pressure to have unnecessary repairs done. I will definitely be returning for service o More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyle Arnheiter
Apr 28, 2025 -

Bell Ford responded

Hi Manny, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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