1,147 Reviews of Bell Honda - Service Center
I have exclusively dealt with Bell Honda for about 13 years now. Josh Hansmeier is the best service representative I have worked with. years now. Josh Hansmeier is the best service representative I have worked with. More
Brought care for service and fix an item. Originally not completed due to parts but Tanner handled everything and ensured it was done to my satisfaction Originally not completed due to parts but Tanner handled everything and ensured it was done to my satisfaction More
The very best Absolutely the very best in service and professionalism And Josh was polite and professional professionalism And Josh was polite and professional More
Great service as always, have not had bad service in the 18 years I have brought my vehicles to Bell Honda. 18 years I have brought my vehicles to Bell Honda. More
The service deoartment is always pleasant and professional. The waiting room is comfortable and has plenty of seats. professional. The waiting room is comfortable and has plenty of seats. More
Review for Bell Honda – 701 W Bell Rd, Phoenix, AZ I had a very disappointing experience at Bell Honda. The customer service was not what I expected, especially from Jesse and the service manager. I req had a very disappointing experience at Bell Honda. The customer service was not what I expected, especially from Jesse and the service manager. I requested a copy of the report for my vehicle, but they refused to provide it—even though I hadn’t signed anything authorizing repairs or agreeing to any service terms. The service manager told me they couldn’t give me any paperwork, which I found completely unacceptable. As a customer, I believe I have the right to see documentation related to my own vehicle. Overall, I do not recommend this dealership due to the poor communication and lack of transparency. More
Faulty oil filter, leaked oil everywhere, this on the first oil change of brand new vehicle. Called service, took 3 calls to have towed. Promised rental car, but forgot to call and arrange. Spent 3 hours first oil change of brand new vehicle. Called service, took 3 calls to have towed. Promised rental car, but forgot to call and arrange. Spent 3 hours at the dealership on Saturday morning while they figured it out and arranged for rental. Told I would be reimbursed for price of Lyft and insurance on rental car, never received. Offered me free oil change, but this is a brand new vehicle and oil changes are covered for the first 30,000 miles! Never again! More
I had some things that need to be done and the Sales Manager was excellent in helping me. He was great! Manager was excellent in helping me. He was great! More