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Bell Honda - Service Center

Phoenix, AZ

4.3
1,147 Reviews

1,147 Reviews of Bell Honda - Service Center

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June 16, 2025

I have exclusively dealt with Bell Honda for about 13 years now. Josh Hansmeier is the best service representative I have worked with. More

by Russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

I will always take my cars to tanner, he is the best the best ya! More

by SBROOME0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Moya
June 15, 2025

Brought care for service and fix an item. Originally not completed due to parts but Tanner handled everything and ensured it was done to my satisfaction More

by sullys
Recommend Dealer
Yes
Employees Worked With
Tanner
Jun 16, 2025 -

Bell Honda responded

We’re thrilled to hear about your positive experience with Tanner! Our team always strives for customer satisfaction, and it’s great to know we met your expectations. Thank you for your support!

June 15, 2025

The very best Absolutely the very best in service and professionalism And Josh was polite and professional More

by billduffy52
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Hansmeier
Jun 16, 2025 -

Bell Honda responded

Thank you! We're thrilled to hear you had such a positive experience with our team, especially with Josh. Providing top-notch service and professionalism is our priority, and your feedback means a lot to us. We look forward to serving you again!

June 15, 2025

Great service as always, have not had bad service in the 18 years I have brought my vehicles to Bell Honda. More

by HPPBOLVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Bell Honda responded

Thank you for your fantastic feedback! We’re thrilled to hear that you've consistently received great service over the years. Your loyalty means a lot to us, and we look forward to continuing to provide exceptional experiences for you and your vehicles!

June 15, 2025

The service deoartment is always pleasant and professional. The waiting room is comfortable and has plenty of seats. More

by Tom Wood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Bell Honda responded

Thank you, Tom! We're thrilled to hear you had a great experience with our service department. It's important to us that our customers feel comfortable and well taken care of. We appreciate your feedback and look forward to seeing you again soon!

June 15, 2025

Review for Bell Honda – 701 W Bell Rd, Phoenix, AZ I had a very disappointing experience at Bell Honda. The customer service was not what I expected, especially from Jesse and the service manager. I req More

by DESIREE_M_23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessse
Jun 17, 2025 -

Bell Honda responded

We understand how important clear communication and transparency are when it comes to your vehicle and service needs. We regret that your visit did not meet your expectations, especially regarding the paperwork and communication with our team. If you’d be open to discussing this further or if there’s anything we can do to assist, please feel free to reach out directly to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

June 14, 2025

Faulty oil filter, leaked oil everywhere, this on the first oil change of brand new vehicle. Called service, took 3 calls to have towed. Promised rental car, but forgot to call and arrange. Spent 3 hours More

by KIMBERLY
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Bell Honda responded

We understand how frustrating it must have been to deal with issues so early on with your new vehicle, and we appreciate you bringing this to our attention. Our goal is always to provide seamless service, especially for new vehicles covered under warranty. We’d like to review the details of your case personally to make sure everything is addressed properly. Please feel free to reach out to Iris Garcia, our Service Representative, at IGarcia10@vtaig.com.

June 14, 2025

Fast and easy and no up sale. It was really nice. To be treated like I know something More

by Teddylish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in serivce
Jun 16, 2025 -

Bell Honda responded

We’re thrilled to hear you had a fast and easy experience! Providing a straightforward and respectful service is our priority. Thanks for sharing your positive feedback!

June 14, 2025

I had some things that need to be done and the Sales Manager was excellent in helping me. He was great! More

by karenk.denning
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Bell Honda responded

Thank you for your wonderful feedback! We're thrilled to hear that our Sales Manager provided you with excellent assistance. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

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