Ben Atkinson Motors

Reason for Visit: Service

I recommend this dealer: No

My Review of Ben Atkinson Motors:
I took my new Dodge Charger in for its first oil change. Everyone went out of the way to be friendly and courteous. I went home after having my oil changed and noticed a huge oil smudge on the drivers side trim,the part your feet passes over when you get into the car. I spent about an hour scrubbing the oil smudge off. I went back for a second time thinking that it was just a one time deal. I got the same courteous welcome and everthing went well. I paid for my oil change and made sure the grease monkey didnt drag his feet across the trim again. Everthing seemed okay, so I drove off. I got about a mile down the road and notice an oil smudge on the plastic trim near the drivers side window dangerously close to my cloth roof. I immediatly turned around and went back. I asked for the service manager and explained to him about how I had to clean up an oil smudge from the time before and that I had another one. I showed it to him and he went off to get a towell and some kind of cleaner. He scrubbed for about 5 minutes and got most of the stain out. I suggested to him that the person changing the oil shouldnt be the same person getting in and out of my car. He commented that he couldnt afford a person just to bring the cars in and out of the service bay. Well folks I dont know about you but if I spend 24,000 on a car Im not going to let some grease monkey f**** it up. So I quess I will be going to jiffy lube from here on out. I can drive my car into the service bay myself.

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