Benson FIAT

Benson Fiat / Alpha Romeo Service Department FAIL. Let me start by saying the sales experience and sales staff deserve Five Stars. They were great to work with, friendly, and mature. However, the exa Let me start by saying the sales experience and sales staff deserve Five Stars. They were great to work with, friendly, and mature. However, the exact opposite in the service center. I took my 500T in for routine service, and to have some things looked at for warranty. They are clueless. They cant do anything right. Nicked my wheel. Fried my TPMS sensors by overinflating my tires (60Psi all four). Told me brake rotors are made with ridges on the face, after asking them to turn my left front rotor to eliminate the small ridges in it. A veteran tech there didn't know where the tire psi sticker in the door jam was, and started looking under the door. That's when I knew. I told them to cancel all future plans of me ever returning. Definitely not a place to take your Fiat for service. Very disappointing. More

Our experience was so amazing at Benson Fiat Studio! Jimmy A., David W.Rick C. and John M. were incredible to work with. We had a fast,friendly,informative car shopping experience!Thank you for staying Jimmy A., David W.Rick C. and John M. were incredible to work with. We had a fast,friendly,informative car shopping experience!Thank you for staying open late for us! We love our new Fiat!! More