Berge Volkswagen - Service Center

Thank you to Bel and Niko in service for taking care of me and making my service go as smooth as possible. Great place to go with great people. me and making my service go as smooth as possible. Great place to go with great people. More

Brandy in the service department at Berges Volkswagon is amazing with her Customer Service. She will make sure that your car is well serviced and will go beyond the call of duty. She is detailed in everythi amazing with her Customer Service. She will make sure that your car is well serviced and will go beyond the call of duty. She is detailed in everything that is being done on your car. I look forward to working with you Brandy. Thank you for a great service department experience. Maria More

Bel at Berge VW will take care of all your needs. I took my car for some repairs and he went above and beyond to get them fixed. He followed up and has awesome customer service. I took my car for some repairs and he went above and beyond to get them fixed. He followed up and has awesome customer service. More

Bel Karam in service department was great and professional! I took my 2020 VW Jetta in for some warranty covered work (Blind Spot Monitor malfunctioning) and not only they fixed my BSM control un professional! I took my 2020 VW Jetta in for some warranty covered work (Blind Spot Monitor malfunctioning) and not only they fixed my BSM control unit by replacing the module unit but also fixed the purge valve under the warranty that I didn't know I had an issue with! Bel definitely went above and beyond to take care of me on my VW and this is the reason I keep going back to VW (This is my 3rd Jetta!) More

We have done business off and on with Berge for 20 yrs. We soon learned not to take our VW to them for service because we were always shocked at the bill. We now take our vehicle to an independent German r We soon learned not to take our VW to them for service because we were always shocked at the bill. We now take our vehicle to an independent German repair shop. The last car we bought there in January 2019 was listed on their web site at $19,999 but when we got to the dealership, the sales rep said he could get us into the vehicle for $26,000.00. When I called them on it, they immediately dropped the price. Now I have made two attempts to call them but can't get a call back or even connected to someone. More

I previously wrote a review of the issues I had at Berge Volkswagen service department. I only gave them 1 star because of those issues. Since then, Vince contacted me and apologized (multiple times during Volkswagen service department. I only gave them 1 star because of those issues. Since then, Vince contacted me and apologized (multiple times during our conversation) and said he wasn't calling to make excuses (which he did not), but to see if we could agree on a resolution. We did do that and he did follow through on what he promised, promptly I will add. I am revising my review to a 4 star because of the integrity of their desire to make resolution of the issues I experienced. More

Berge Volkswagen deserves 5 stars. We had a great experience there. Brandy in the service department, is amazing. She understands what great customer service means. We won't go anywher We had a great experience there. Brandy in the service department, is amazing. She understands what great customer service means. We won't go anywhere else. Thank you More

Brandy was a great help to me at Berge. She was professional, proficient, worked well with her team to get me what I needed. She also explained everything to me so I understood the proces She was professional, proficient, worked well with her team to get me what I needed. She also explained everything to me so I understood the process and taught me a few tricks with me car. I really appreciated her work ethic and kind demeanor. - Laura More