Bergey's Lincoln
Lansdale, PA
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Finally Heard: Outstanding Service That Restored My Trust I cannot thank the Bergey Lincoln team enough—especially Brian, the service advisor, who was truly exceptional to work with. From the very b Trust I cannot thank the Bergey Lincoln team enough—especially Brian, the service advisor, who was truly exceptional to work with. From the very beginning, Brian made sure I felt heard and took the time to get to the root of my issue. Over the course of four months, I had taken my one-year-old Lincoln Aviator to multiple dealerships for problems with the braking system. Each time, I was dismissed and told, “If there’s no code, there’s no problem.” As a parent of two very young children, driving a vehicle when I knew something was wrong with the brakes was simply not an option. Within minutes of arriving at Bergey, Brian was on it. He listened carefully, got in the car, and experienced the issue for himself. Almost immediately, he validated the concerns I had been fighting to have addressed for months. After acknowledging the problem, they sent me off in a preheated loaner vehicle and kept me informed every step of the way. In just two days, Brian had the issue fully resolved. To top it off, Bill—one of their drivers—personally delivered my vehicle back to my door with the brakes working perfectly. My car was returned immaculate, which truly made the experience even better. Brian, Bill, and the entire Bergey Lincoln team have completely won us over. As long as we own a Lincoln, Bergey will be our dealership of choice. More
Everyone we spoke with was friendly, not pushy; easy online paperwork; speedy processing and open to giving me tutorials on so many new gadgets! online paperwork; speedy processing and open to giving me tutorials on so many new gadgets! More
Bergey's was one of the smoothest car buying experiences I've ever had. Charles Smith was an excellent salesman funny too. I enjoyed the whole experience and they had the used truck I was looking for. every I've ever had. Charles Smith was an excellent salesman funny too. I enjoyed the whole experience and they had the used truck I was looking for. everybody there was wonderful. More
My wife and I purchased a 2025 Lincoln Nautilus from Bergey's. our sales representative was Yara Bespalyuk. She was great to work with. She answer our thousand questions and there was no pressure in the Bergey's. our sales representative was Yara Bespalyuk. She was great to work with. She answer our thousand questions and there was no pressure in the buying process. She got us a car that was spot on. Great people to deal with highly recommend More
I purchased a 2021 Black Label Nautilus from Bergey's a few weeks ago. Bergeys is about 7 hours away from my home. Making such a large purchase sight unseen was way out of my comfort zone, but I wanted t few weeks ago. Bergeys is about 7 hours away from my home. Making such a large purchase sight unseen was way out of my comfort zone, but I wanted the 22-position seat/massage option because of back issues, and there were none available locally. Sebastion, my salesperson, was patient with my MANY calls and questions, responded quickly and provided me with videos and documentation about the vehicle I was considering. He also facilitated transportation from the Philly airport to the dealership. John Saddel was great to work with regarding financial arrangements and choosing the best extended warranty with the CPO coverage and my planned ownership. Kari Fluke assisted me with the long-distance title process and Ben Walsh helped with all the closing paperwork and some post purchase questions. Great team effort! More
We traveled from out of state to get my dream car, Charles Smith was our salesman and I can say that I’ve never before had such an amazing experience buying a car like I had with Charles and the deale Charles Smith was our salesman and I can say that I’ve never before had such an amazing experience buying a car like I had with Charles and the dealership in general. Charles was very attentive without being pushy, he responded to every message and sent pictures and we struck a deal from a distance and he had everything ready for us. I loved it! 10/10 recommend More
Today I had the pleasure of picking up my 2021 Lincoln Black Label Nautilus. And it’s pretty awesome! I was driving a Lexus and I just wasn’t happy with it and I kept seeing the Lincoln Nautilis and think Black Label Nautilus. And it’s pretty awesome! I was driving a Lexus and I just wasn’t happy with it and I kept seeing the Lincoln Nautilis and thinking that I just really like the look of it, and after having done some research, found that it was also highly rated, so came into Bergey’s and met with Mr. Charles Smith. In the past, I would consider meeting with a car salesman no different than meeting with my dentist. However, Charles made sure that our transaction was pleasant and expeditious. All in all, buying my Lincoln at Bergey’s was a very pleasant experience, and would recommend it to anyone. And if you go, definitely ask for Charles. More
A major lack in cultural sensitivity and cultural competence. They do not properly assessed incoming vehicles. They are not responsive to their errors once you purchase a vehicle. They fail to do the competence. They do not properly assessed incoming vehicles. They are not responsive to their errors once you purchase a vehicle. They fail to do the basics, such as say good morning and greet you with a smile when entering .. They have caused me thousands of dollars for repairs that did not fix my vehicle. When I addressed the “ SAFETY” concerns, A female manager called me and told me, “they can no longer service my vehicle since I am not satisfied”…. I was also bullied into dropping off the loaner after expressing safety concerns for me and my four children. More
I purchased a 2020 Lincoln Nautilus from Bergey's. They had a great selection of certified Lincolns. Our salesman David Bingham was excellent. He was friendly and helpful. There was no pressure or sur They had a great selection of certified Lincolns. Our salesman David Bingham was excellent. He was friendly and helpful. There was no pressure or surprises in our experience. Highly recommended! More
We recently purchased our car from Bergey's Lincoln. This was the first time we dealt with this dealership. David was great to work with. No pressure and no xx. It was a smooth and very positive experie This was the first time we dealt with this dealership. David was great to work with. No pressure and no xx. It was a smooth and very positive experience. I wouldn't hesitate to buy from them again. More

